Based on customer feedback of 15 years of experience, across multiple platforms, Arbor Multiservices, LLC maintains a profile of a highly efficient and reliable tree care provider. The following themes consistently appear in reviews:
Top-Rated Efficiency and Speed
Quick Turnaround: Customers frequently report that the team is extremely fast, often completing large tree removals or extensive trimming in one day or even a few hours.
Rapid Response: Several reviewers and the company's own site mentioned receiving quotes the same day they called and having the actual work scheduled and completed within the same week.
Professionalism and Expertise
Skilled Labor: Reviewers specifically praise the expertise of owner Gunter Gonzalez and his crew, including specialized climbers like Victor.
Safety Awareness: Customers noted the team's skill in working safely around hazardous obstacles, such as power lines and overhanging structures like neighbor's garages.
Clear Communication: Many reviews highlight that Gunter is very communicative, transparent about options, and attentive to customer concerns throughout the process.
Meticulous Cleanup
Spotless Results: One of the most common points of praise is the thoroughness of their post-job cleanup. Multiple customers described their yards as being left "spotless" or "impeccable," with all debris, branches, and leaves removed.
Going the Extra Mile: Some reviews on Yelp mention the crew performing additional tasks, such as cleaning out gutters or moving existing yard waste that wasn't part of the original job.
Pricing and Value
Competitive Quotes: The company is often described as having reasonably priced services. Some customers mentioned that they were even encouraged to seek competing quotes, only for Arbor Multiservices to offer the most competitive or fair price.
Transparency: Reviewers appreciated the free estimates and the lack of "surprises" in the final billing.
