Computer Ken
Computer Ken

Computer Ken

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: I have been building and repairing computers for over 20 years. My focus is Virus/Malware Removal on windows desktop and laptop computers. I build desktop computers, done from the ground up the way you would like, if desired. I believe that it is better to have a computer built than to buy one by a specific brand. Lastly, I give advise on keeping my customer's computer(s) safe. I enjoy helping people, period! So, that is first! I enjoy teaching the ends and outs about computers. Outside of that, I enjoy repairing or upgrading computers.
Overview

Hired 98 times

Background checked

1 employee

23 years in business

Payment methods

This pro accepts payments via Cash, PayPal, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2021

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2019

Featured Projects

8 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

62 reviews

5
90%
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6%
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Read reviews that mention:


pro avatar
Denise W.
Apr 10, 2023
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Hired on Thumbtack

Hired on Thumbtack

Ken was awesome! He picked up my laptop and returned it to me once he completed reimagining it. Ken also saved me money on the Windows package I purchased. I would have bought the more expensive one but he recommended the Student version which fits my needs perfectly. I highly recommend Ken for your computer needs.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Ken's reply
Thank you, Denise! I try to help customers save money when I can!
Computer Repair
pro avatar
Rod S.
Feb 27, 2023
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Hired on Thumbtack

Hired on Thumbtack

If you have a problem, call Ken! I had an identity theft issue and Ken scoured my computer thoroughly over 2 days (Saturday AND Sunday) to seek out the issue. He wanted to do more but I told him to stop even though he wasn't going to charge me more. Very reasonable pricing and when he didn't know something he researched it and didn't charge me for research time. His investigation left me much more at ease with my situation. Thank you Ken my computer runs faster now also!

Details: PC • Laptop • Virus or malware • At the pro’s location

Computer Ken's reply
Thank you, Rod! I hope everything is going well!
Computer Repair
pro avatar
Matt y.
Jan 30, 2023
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Hired on Thumbtack

Hired on Thumbtack

Ken is brilliant and reliable. He fixed my computer when other companies would not even look at it. If you need work done choose Ken and you wont regret it.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location

Computer Ken's reply
Thank you, Matt! I do what I can
Computer Repair
pro avatar
Jennifer G.
Jan 28, 2023
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Hired on Thumbtack

Hired on Thumbtack

Ken was terrific! He identified the problem with both my computer and external hard drive. He worked over the holiday and delivered my computer once he updated the hardware. Would definitely recommend Ken AND would use him again. Many thanks Ken for your hard work and knowledge.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location • Remotely (phone or internet)

Computer Ken's reply
Thank you, Jennifer!
Computer Repair
pro avatar
Mike H.
Apr 22, 2023
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Hired on Thumbtack

Hired on Thumbtack

Computer Ken was great!! He came and made short work of the cooler problem. Couldn’t be happier

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Ken's reply
Thank you, Mike! It was great working with you!
Computer Repair
Credentials
Background Check

Kenyon Randolph

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