

Computer Ken
Top Pro
It’s free, with no obligation to book
Current Top Pro
Hired 41 times
Serves Kansas City, MO
Background checked
1 employee
20 years in business
Cash, PayPal, Square cash app, Venmo
Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jan - Jun
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
4 photos
Customers rated this pro highly for work quality, responsiveness, and professionalism.
27 reviews
Read reviews that mention:
Computer Repair
Computer Repair
Data Recovery Service
Computer Repair
Computer Repair
Kenyon Randolph
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I try to be as fair; as possible to the customer, regarding my pricing. If I do a diagnostic on a computer and determine that I need to do work on the computer that costs more than the diagnostic, for example, then I will subtract the diagnostic price from the total unless the diagnostic was extensive as far as time consuming. But, I will have to consider mileage if I travel to the customer.
- What is your typical process for working with a new customer?
To ask plenty of questions of the customer to determine what lead to the computer issue, so there are no surprises before I begin to work on the computer. After repairing the computer I want to give as much advise as I can to the customer to help them avoid future issues, if possible.
- What education and/or training do you have that relates to your work?
I have a Computer Programming Degree where the teacher introduced us to computer repair. I have been building and repairing computers ever since.