Computer Ken
Computer Ken

Computer Ken

Offers remote services
Offers remote services
$45
starting cost


Responds in about 1 hour

Introduction: I have been building and repairing computers for over 20 years. My focus is Virus/Malware Removal on windows desktop and laptop computers. I build desktop computers, done from the ground up the way you would like, if desired. I believe that it is better to have a computer built than to buy one by a specific brand. Lastly, I give advise on keeping my customer's computer(s) safe. I enjoy helping people, period! So, that is first! I enjoy teaching the ends and outs about computers. Outside of that, I enjoy repairing or upgrading computers.
Overview

Hired 95 times

Serves Kansas City, MO

Background checked

1 employee

22 years in business

Payment methods

Pay on Thumbtack

This pro accepts payments via Cash, PayPal, and Square cash app.

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2019

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2021

Featured Projects

8 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

60 reviews

5
90%
4
7%
3
2%
2
1%
1
0%

Read reviews that mention:


pro avatar
Larry J.
2 days ago
·

Hired on Thumbtack

Hired on Thumbtack

Ken was very helpful in addressing my printer problem with me. In the end, we decided that it would not be cost effective to repair it, as the cost of repair would likely exceed the cost to replace. Ken was very willing to help me troubleshoot the matter over the phone, and did not charge me anything.

Details: Desktop printer • Canon

Printer and Copier Repair
pro avatar
Rod S.
1 month ago
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Hired on Thumbtack

Hired on Thumbtack

If you have a problem, call Ken! I had an identity theft issue and Ken scoured my computer thoroughly over 2 days (Saturday AND Sunday) to seek out the issue. He wanted to do more but I told him to stop even though he wasn't going to charge me more. Very reasonable pricing and when he didn't know something he researched it and didn't charge me for research time. His investigation left me much more at ease with my situation. Thank you Ken my computer runs faster now also!

Details: PC • Laptop • Virus or malware • At the pro’s location

Computer Repair
pro avatar
Matt y.
Jan 30, 2023
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Hired on Thumbtack

Hired on Thumbtack

Ken is brilliant and reliable. He fixed my computer when other companies would not even look at it. If you need work done choose Ken and you wont regret it.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair
pro avatar
Jennifer G.
Jan 28, 2023
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Hired on Thumbtack

Hired on Thumbtack

Ken was terrific! He identified the problem with both my computer and external hard drive. He worked over the holiday and delivered my computer once he updated the hardware. Would definitely recommend Ken AND would use him again. Many thanks Ken for your hard work and knowledge.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location • Remotely (phone or internet)

Computer Repair
pro avatar
Alyssa P.
Jul 20, 2021
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Hired on Thumbtack

Hired on Thumbtack

Was willing to work with my schedule, kept me up to date on all the order updates. Was upfront on costs and expectations of repair quality. Which are awesome! Will be recommending him to others for future computer fixes!

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

Computer Ken's reply
Thank you Alyssa for the great review! It's best to be upfront and honest with my customers! That's what I strive to do! Glad you are happy with the repair!
Computer Repair
Credentials
Background Check

Kenyon Randolph

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