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World Wide Security Services
World Wide Security Services

World Wide Security Services

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Computer issue
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: World Class IT for a fraction of the cost (Just $40/hour!!!) CompTIA, Cisco & Microsoft Certified with 20 years of large corporate environment experience. Making a difference that leaves the clients better off than expectations while extending the life of their computing systems.
Overview

Hired 12 times

2 employees

19 years in business

Payment methods

Cash

Social media

Facebook, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jul - Dec

Featured Projects

7 photos

Specialties
Computer issue

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Computer type

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Reviews

Customers rated this pro highly for responsiveness, value, and work quality.

Excellent 4.9

11 reviews

5
91%
4
9%
3
0%
2
0%
1
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Carl E.

World Wide Security Services's reply
Thanks, Carl! Always a pleasure.
Sep 9, 2014
Bobbie N.

Computer Repair

Nov 4, 2017
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Verified
Paula S.

Computer Repair

Excellent! I am extremely pleased. Thank you.
Mar 22, 2018
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Verified
Emmett H.

Computer Repair

Very Professional, cost was very reasonable, and overall he seemed genuinely interested in solving my issue
Aug 11, 2017
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Verified
Kim E.

Computer Repair

Wow! He fixed my software issue in a matter of minutes when I was at the point of pulling out my hair. Fantastic job. Will definitely hire again the next time I have software issues, especially with Microsoft.
Aug 12, 2017
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Verified

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We have a minimum diagnostic fee of $40.00 which also covers the flat labor/troubleshooting rate for the first hour. Each additional hour if required is at the rate of $40.00 per hour. World-class IT at non-profit pricing! WorldWideSecurityServices.org/grindex.htm Lastly, if the customer is more than 60 miles away, there is an additional $25.00 fee, then for each increment of 30 miles of travel after the initial 60 miles a $10.00 fee. (eg. 90 miles would be $35.00 additional travel costs).

  • What is your typical process for working with a new customer?

    Lots of CARE: Courtesy, Appreciation, Rapport Building and Empathy.  The customer needs to know that their issue is not uncommon, while also easily resolvable!  Our clients are able to rest assured that they have made a wise choice finding a seasoned IT tech who can minimize the strains on their systems and themselves at the same time. We are World Class IT at non-profit prices!!!

  • What education and/or training do you have that relates to your work?

    We are a Microsoft® Partner and personally, I am CompTIA A+ and Cisco CCIE Certified; as well as, a Microsoft® Registered Refurbisher Partner and member of other leading edge Microsoft® community groups (TechNet, Tech-Ed, MSDN, Powershell.org, and Microsoft Virtual Academy where I hold a MCP seat on the Founders Club, etc.) I also have the equivalent course hours for the MCSE through Microsoft Virtual Academy. Computer Information Systems (AAS).

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