FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to the scope of work. We provide detailed estimates upfront so there are no surprises. Larger projects may qualify for bundled or volume discounts, and we never tack on hidden fees. Any changes are always discussed and approved in advance. We also work within a wide range of budgets to provide the best value without compromising quality or safety.
- What is your typical process for working with a new customer?
When working with a new customer, we start with a quick conversation to understand your goals, timeline, and budget. From there, we schedule an on-site visit to evaluate the project in detail. We then provide a clear, written estimate with scope, cost, and timeline. Once approved, we set up a schedule, keep you updated at every stage, and make sure the job is completed safely, on time, and to your satisfaction.
- What education and/or training do you have that relates to your work?
Our team combines hands-on field experience with formal training. We’ve completed OSHA safety training, trade-specific certifications, and continuous skills development to stay current with building codes, materials, and best practices. Along with years of on-the-job experience across residential and commercial projects, this mix of training and practical expertise ensures every project is done safely, efficiently, and to industry standards.