TREH KC

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Introduction

Effective... Efficient... & Responsive... TREH KC is a full service real estate management firm offering quality services for investors looking to grow their businesses through residential and commercial real estate. Our real estate professionals have many years of experience in the metro area. We focus on smaller portfolios of less than 50 units. We offer more than just real estate sales, we can help you incorporate real estate into your business and professional growth. We take pride in what we do and pay attention to every detail. We will use our knowledge and combined industry experience to meet and exceed you expectations. We take an aggregate approach in Real Estate to find solutions to meet our clients’ needs. Our agents are investors too and understand the importance of management and making a return. - Problem Solving - Increasing Cash Flow - Maintaining Tenant & Investor Relations

Overview

Hired 2 times

7 employees

20 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Venmo.

Projects and media

6 photos

Projects and media

6 photos

Specialties

Management needs

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 3.7

9 reviews

67%

33%

Darrell W.

Mar 16, 2018

I own numerous single family residences plus duplexes and fourplexes in KC. I have gone through several property managers and it has been an expensive and frustrating saga. One of the biggest challenges I face is that I live in California and I can't be popping over to check on what's going on regularly. What I learned is that most property managers are very skilled at exploiting my blind spots for their profit. I found TREH KC over 2 years ago. I flipped my fourplex to them as a trial - it was unoccupied and just coming through a difficult rehab. It went so well that within 6 weeks I flipped all my properties. With two years experience, here is what I have found about TREH: - They have my interests in mind and take the financial performance of my portfolio seriously - They are responsive. Maybe once it took over over 24 hours to respond; usually it's 2 - Everytime I speak with them they know what is going on with every property and they have a proactive plan for any issues - They fill vacancies quickly with qualified candidates and when there is a problem, they rectify it -I meticulously track every expense and revenue item on every property in Quickbooks. The few times I have found a discrepancy I talked it through with them and every single time, they were correct - Interactions are professional and they are a joy to deal with. In the end, what it all boils down to is that they have earned my TRUST. I can actually relax, for the first time since I've owned rentals, and be confident that my business is being run competently by someone who cares and, most importantly, I can depend on.

Past Customer

Sep 15, 2018

From Google

Cold blooded. I waited on a property to pass inspection for section 8. It failed twice which made me require new paperwork for a different property. Considering the fact that it was THEIR fault I needed new paperwork, I THOUGHT, they would wait until I was able to get the new paperwork for the new property ( you can't just go pick it up, section 8 has to tell you when you can come get it). They were like to heck with the fact that it's OUR fault she needs new paperwork, we're going to show the property to other people. I had to take a deposit in to them in order to get them to reserve the property for me. Smh. That was so wrong. AND NOW, JUST AS I EXPECTED, I JUST RECEIVED A CALL TO COME PICK UP MY DEPOSIT BECAUSE OF MY POST. IF YOU'RE SMART, YOU WILL BYPASS THIS COMPANY AS YOUR REALTOR.. TOTALLY UNPROFESSIONAL & UNETHICAL. SMH

TREH KC's reply

Yes in admitting the error of our ways we quickly helped you find another unit that would accept your 1 bed section 8 voucher. The newe unit included a washer and dryer and only required one utility for you to pay. Unfortunately per our policy in order to hold a unit off the market anticipating a move in date we either need a deposit or your section 8 paperwork for those part of the program. You were told repeatedly to go to the Sec 8 office to get a new voucher to help speed up the process as you are on a deadline. You didn't, you then only called and was told Section 8 didn't do their part to help you get new voucher paperwork. Again you were told to go to the Sec 8 office to get a new voucher to speed up the process and you didn't. It is now over a week and you still do not have a new voucher to submit for the new home. If you are unhappy with our services we are more than ok to refund your deposit back to the agency that provided on your behalf so you can move on to find another property to move into.

Past Customer

Oct 17, 2018

From Google

Had a very bad customer service experience, I sent an email inquiry on a house no one responded for days until after the fact Id already called.. I set the appointment for the next day, called and confirmed my 5pm appointment at 2pm. Left work 2 hrs early to meet the person at the property, arrived at the proterty and 15 minutes before my showing I got a text!! Not a call a text! Saying the property was already rented by an approved applicant sorry we will need to cancel the viewing I called the woman no answer and she reply with a text she will call me right back, I turned down the returned call, I now see why this company has the bad reviews that they have, they are in need of customer service skill training FIRST IMPRESSION IS KEY

Past Customer

Aug 18, 2018

From Google

This company buys properties and raises rent without adding any value to the property. They refuse to fix issues with their properties and are overall terrible landlords.

TREH KC's reply

I'm sorry you feel that way and may have been misinformed as we have not bought any properties. Lastly after searching our database we currently and previously never had you as a tenant. We make every effort to accommodate tenants and make repairs as reasonably requested. However if have an issue or speaking on behalf of someone else we encourage you to contact our office during regular business hours and we would be happy to help.

Past Customer

Sep 18, 2018

From Google

I've been using TREH KC Property Management Group for almost a year and have been very satisfied with their customer service. They are always prompt to respond to my questions about maintenance. Myeisha and her team make sure the vendors and contractors get the job done and with little hassle. I will continue to use TREH KC and trust them to provide affordable and excellent work.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We customize our pricing based on the services needed. We offer discounts to multiple property owners.
What is your typical process for working with a new customer?
Setup meeting or conference call get an understanding of their needs. Schedule an inspection of properties and complete an evaluation and recommend the services needed and what we offer.
What education and/or training do you have that relates to your work?
- Licensed Broker in MO - Project REAP participant - Member of IREM - Member of NARPM

TREH KC

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