FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Cloud9 Roofing, we pride ourselves on offering fair, mid-range pricing that aligns with other trusted roofing companies in the Kansas City area. We are not the cheapest, because cutting corners on quality is never an option, and we are not the most expensive, because we believe in value over inflated costs. Every project is backed by premium materials, skilled craftsmanship, and manufacturer-approved installation standards. Our estimates are clear and transparent, with no hidden fees or surprise charges. This balance of affordability and quality ensures your investment provides lasting protection, peace of mind, and long-term value for your home.
- What is your typical process for working with a new customer?
At Cloud9 Roofing, we make the process of working with us simple, transparent, and stress-free. When you schedule an appointment, one of our experienced consultants will meet with you to perform a thorough assessment of your roof and exterior. We take the time to listen to your concerns, document any issues, and provide clear explanations of our findings. In most cases, we are able to offer same-day pricing, so you’ll know exactly what to expect before we leave. Our goal is to deliver an honest evaluation, straightforward recommendations, and fair pricing—ensuring you have the information needed to make the best decision for your home.
- What education and/or training do you have that relates to your work?
At Cloud9 Roofing, our Consultants participate in continuous industry training to stay current on the latest roofing standards, materials, and best practices. This ongoing education ensures they can accurately diagnose each client’s specific needs and recommend the most effective solutions. By investing in professional development, we empower our team to deliver the highest level of care, expertise, and trusted service on every project.