FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The total cost is accurate and will never increase after an agreed offer & amount is selected.
- What is your typical process for working with a new customer?
1. Let's talk about details over the phone & see if I'm a potential fit. 2. Let's schedule a day to meet! If plants are needed to be decided on and not purchased we will be meeting at a Plant Nursery of your choice and/or mine from experience to find the right plants for you. 3. I'll deliver an estimate within 48 hours via email/text and you can decide if you want to accept or reject the offer.
- What education and/or training do you have that relates to your work?
Urban Forestry certifications as a tree climber, Osha safety training, employer sponsored training sessions provided by Family Tree Nursery & on the job training.