FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The prices that are set on here (instant match) are discount ! On average they may seem higher. The facts that sets us apart from other companies. no travel service fees, no up charges for deep scrub. We include restoration cleaning & deodorizing for every carpet cleaning. Credit card processing does require fee. Customer satisfaction is 100% guaranteed!
- What is your typical process for working with a new customer?
St.Louis Carpet Clinic. William McCracken (Bill) Owner, personally will talk to you over the phone. Clarify exactly what you need done, and give a clear 100 % estimate.
- What education and/or training do you have that relates to your work?
St. Louis Carpet Clinic Professional Certified & updated yearly since 1986. Steam cleaning specialist. Our truck-mounted system uses 200-degree steam to deep clean your carpets as powerful suction extracts dirt & odors into a waste tank where its disposed of later. Our cleaning system is superior to anything you have seen before.