FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We personalize each cleaning list to your wishes and will be happy to customize a cleaning and quote to your wishes!
- What is your typical process for working with a new customer?
We will provide an estimate over the phone, email, or in-home, whichever you prefer. We will ask and make note of all of your preferences, and assign a regular cleaner to your home (if you choose an ongoing schedule). Typically we prefer to work until finished at the initial cleaning to get everything up to par, and then continue with maintenance cleanings after that.
- What education and/or training do you have that relates to your work?
We are an active member of ARCSI, which is the residential arm of ISSA, the worldwide cleaning industry association, which is dedicated to improving the standard of professionalism in the residential cleaning industry.