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Hired 21 times
7 years in business
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Jul - Dec
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Responded quickly and was not able to do the work but gave a recommendationSep 4, 2019VerifiedSteve Shapiro, EA's reply
Very helpfulMar 4, 2018VerifiedSteve Shapiro, EA's reply
Thank you Jeff for the kind words. Look forward to working with you in the years to come.
Business Tax Preparation
Steve worked on my return for a month and then quit with 9 days left before the extension deadline. Left me a message stating he underestimated the time it would take and he would refund the money paid. Have not seen the refund yet! He said he was doing fine on Tuesday Aug 28 and I would have return draft on Friday Aug 31. On Thursday Sept 6 he leaves me a voice message stating he could not finish because it is to complicated and he underestimated the effort. Do not hire this guy!!Sep 6, 2018VerifiedSteve Shapiro, EA's reply
Doug, first of all I was being honest with you. As promised I refunded your deposit today the 6th of September, same day. How would you get the refund the same day unless we met so I could hand deliver it? You said in your voice mails that if it was money related you wanted to discuss it. My interpretation of that is you were willing to pay more money for the return. If I was that bad as you state why would you be willing to pay me more money? Professionally this is the right decision. Hope things work out for you in the future. Kindest regards, Steve Shapiro
Individual Tax Preparation
Steve was great helping me figure out my tax situation! He tracked down my last three years of state tax returns that I never received. He was fast and a great price! I would use him again and recommend him to anyone!Jun 20, 2018VerifiedSteve Shapiro, EA's reply
Thank you Donna, I appreciate your kind words. Glad I was able to help.
Individual Tax Preparation
Steve did an excellent job handling my recent tax filingApr 26, 2018VerifiedSteve Shapiro, EA's reply
Thank you Tom. Appreciate your comments and look forward to working with you in the future.
License Type: Enrolled Agent (IRS) (MO)
- What should the customer know about your pricing (e.g., discounts, fees)?When I provide a quote under this scenario I always ask myself, would I pay the quoted fee? That's how I base my pricing. Wouldn't ask someone to pay something I wouldn't be willing to pay.
- What is your typical process for working with a new customer?Ask a lot of questions and listen to what the person is saying. Determine what the goals are then determine what is the most effective way to accomplish that.
- What education and/or training do you have that relates to your work?I am an enrolled agent authorized to practice before the IRS. Rigorous continuing education requirement required each year and I commit myself to far exceed what is required each year. Never to old to learn something new in any aspect of life.