Hoffmann Brothers
Hoffmann Brothers

Hoffmann Brothers

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Introduction: Hoffmann Brothers has been serving the St Louis area for over 40 years. We offer Heating, Air Conditioning, Plumbing, Electrical, and Appliance Repairs We love providing the customer with next level customers service by going above and beyond the call of duty every time!
Overview

Hired 72 times

160 employees

33 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

10 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.5

41 reviews

5
75%
4
10%
3
5%
2
5%
1
5%

Read reviews that mention:


Amanda F.

Toilet Repair

Our plumber from Hoffman Brothers was wonderful. He showed up on time and was friendly, considerate, and a pleasure to work with. He took the time to explain to us what was going on with our toilet and gave us clear, detailed information about our options for repair. When we made our decision, help with parts arrived pretty quickly. We are very happy that they could repair the toilet leak the same day and was able to fit us into their schedule on short notice. They also left the bathroom clean after they worked on it. They also have different professionals for different types of household repairs. We plan on using them again for future needs.
Hoffmann Brothers's reply
Thank you for your 5 star review, Amanda! We are so happy to hear you're pleased with the service during your visit and we were able to fix it in a timely manner. Thank you for sharing and thank you for choosing Hoffmann Brothers!
Dec 3, 2020
·
Verified
Karen L.

Water Heater Installation or Replacement

These guys were great! They answered all of my questions, got my install done quickly and talked me through the entire process!
Hoffmann Brothers's reply
Thank you for your 5 star review, Karen! We are so glad we were able to help with your water heater installation and that you are happy with the service. Thank you for choosing Hoffmann Brothers!
Jul 18, 2021
·
Verified
Aimee C.

Central Air Conditioning Repair or Maintenance

Their install was on the day they scheduled, a part was bad from the day they installed and they immediately scheduled to replace it for free. They gave me all the forms I needed for rebates as well.
Hoffmann Brothers's reply
Thank you for your 5 star review, Aimee! We are so glad you are happy with the installation and we were able to get someone back out to take a look at the non-working part. We appreciate you choosing Hoffmann Brothers!
Jul 1, 2021
·
Verified
Carolyn J.

Water Heater Installation or Replacement

Scott and the team were very professional. I was offered a number of options and suggestions and allowed to make a decision without pressure. The workmanship is superior and I am very pleased with the outcome.
Hoffmann Brothers's reply
Thank you so much for your review, Carolyn! We are so glad to hear you are happy with the service provided on your visit. We appreciate your business! Thank you for choosing Hoffmann Brothers.
Nov 7, 2020
·
Verified
Marnee K.

Water Heater Installation or Replacement

Hoffman Bros. was very helpful with getting the water heater replaced and telling me about rebates available and offering financing if needed. Technician was professional, friendly and got right to the job. Installation was great!
Hoffmann Brothers's reply
Thank you for your 5 star review, Marnee! We are so happy we were able to assist with your water heater replacement and you are happy with the service provided. We appreciate your business!
Oct 13, 2020
·
Verified

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Mention how you found us and receive $25 of any repair. Cannot be combined with any other discount or offer. Must mention discount during scheduling.

  • What is your typical process for working with a new customer?

    We don’t want you to sit around and wait all day for us. We will give you update calls at 10, 12, 2 and 4p. This allows you to go about your day and not wait around for us at home. We will give you a 30-minute notice before we head in your direction. If that time does not work for you, we will try another time. We Will Not Park In Your Driveway Without Your Permission. We Will Wear Floor Savers And Put Down Runners In Your Home. Hoffmann Brothers is covered with up to two million dollars, when the state minimum is $50,000. We will go over the job with you and make sure you are happy with our work. We will take all our trash with us when we leave. Upfront Pricing with No Surprises. We understand how important a budget is for planning your life. You will know what each option will cost you. We also get your approval before we start any work.

  • What education and/or training do you have that relates to your work?

    We require everyone to pass our in-house test for technical proficiency, and typically only 1 – 2% of applicants pass this screening. We continually train our employees on their technical skills and on code regulations.

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