FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent, will provide complete itemized list of parts, labor for every job
- What is your typical process for working with a new customer?
Details are important: "Name brand", "Model", "Cause of issue", "Sounds, smells, etc. to pinpoint failure". The more detail the easier to establish a baseline for cost.
- What education and/or training do you have that relates to your work?
Smart