FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every service call is unique. Time, Material, Scope and Complexity are all factors. Most if not all jobs are figured on estimates as well as booking deposits required on an initial basis on the first appointment, then subsequent appointments booking deposit will not be asked. Booking deposits are also non-refundable. Material deposits are refundable with a 20% restocking fee.
- What is your typical process for working with a new customer?
I like to start with getting the best understanding of the customer's needs, and problems. Then work towards the best effective solution.
- What education and/or training do you have that relates to your work?
With a strong acumen in electrical, started 30+ years ago with several years with Union Electrician's on the job training. High security DOD facilities management. Hazmat Background in Acoustics Engineering, that was closely connected Audio/Video design and management as well as full scale home theater design and build.