FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
This is a field where you definitely get what you pay for. I see clients who hire me and tell me that the thought they were getting a good deal when a painter low balled the job... but then realized the reason it was cheap was because they got paint on everything but the walls. Conversely, taking out a second mortgage on your home and paying an arm and a leg for a painter doesn't mean they'll do excellent work.
- What is your typical process for working with a new customer?
Communicating needs and expectations is crucial. There is only so far filling out a form can get you. I need to hear you and ideally see the project in person so we can have a true understanding in order to be of quality service. For me, it's all about the relationship. Each relationship dictates a different process. I work organically. Each project is a puzzle and the process of painting, the steps involved can be rearranged and edited to suit the needs and preferences of the customer.
- What education and/or training do you have that relates to your work?
I have a Masters degree in Fine art from one of the best schools in the world, Pratt Institute. I've worked for some 20 different artists, which has greatly increased my skill set, my "tool box", and my perspective. I've worked with master woodworkers and cabinet makers, I've done various construction work... so I can understand and apply multiple processes and put that knowledge to work for you, even if I'm just painting a wall or two. I have a better sense of what it takes to get things done, what to expect on a job site, how to work with other professionals (or unprofessionals), and how to deal with the unexpected (and when it comes to homes, the unexpected should always be expected)