FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use a program called Xactimate which is used by all insurance company's with standard pricing for services rendered.
- What is your typical process for working with a new customer?
We first show up and give a free inspection for the homeowner. Once the inspection is complete we go through our findings with the Homeowner and explain what we will do. If it is something that will be handled through your insurance we assist you in the process and we work with your insurance to keep things running smothly. We keep you informed every step of the process and let you know all that is going on.
- What education and/or training do you have that relates to your work?
I have been working in the home remodeling industry for 30 years and i am IICRC certified in water and mold removal. I am also a Certified Residential and Commercial mold inspector and remediation through Professional Mold Inspection Institute.