FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free inspections and detailed, transparent estimates with no hidden fees. Pricing is based on the scope of work, materials selected, and property size. For insurance claims, we work directly with your carrier to ensure proper coverage—homeowners are typically only responsible for their deductible. Financing options may be available.
- What is your typical process for working with a new customer?
We start with a free inspection to assess the property and document any damage. If it’s an insurance claim, we assist with filing and meet the adjuster on-site. Once approved, we review the scope of work, schedule the project, complete the installation, and finish with a final walkthrough to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team consists of experienced roofing and exterior specialists trained in proper installation techniques, safety standards, and manufacturer guidelines. We stay updated on industry best practices, local building codes in Missouri and Illinois, and insurance claim procedures to ensure quality and compliance on every project.