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ProSteam Carpet Care and Restoration

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Duct and vent type

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Here at ProSteam carpet care we use state of the Art Truck Mount equipment, all of our cleanings include a mild detergent deodorizer and color Brightener. ProSteam Carpet Care and restoration also offers upholstery cleaning, air duct, dryer vent, tile and grout, hardwood floor, oriental rug cleaning and carpet stretching and repair. we also offer 24 hour water removal, reconstruction, mold remediation and Asbestos abatement. We are a family owned and operated company here in St. Charles we have been in business since 2002 we also have an A+ rating with the Better Business Bureau and guarantee all of our work 100%
Overview

Hired 320 times

1 similar job done near you

Background checked

24 employees

23 years in business

Business hours

SunClosedMon8:00 am - 3:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2019

Services offered
Duct and vent type
Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

58 photos

Projects and media

58 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.6

164 reviews

5

81%

4

11%

3

1%

2

2%

1

5%

Read reviews that mention:


pro avatar
Denise M.

Jun 12, 2025

Hired on Thumbtack

I would pick all five attributes as they met and exceeded all the expectations. Very responsive, showed up on time, thoroughly explained what they were going to do and finished on time. Highly recommend.

Details: Two-story house • 6 rooms • Drink stains • 1 flight • Steam cleaning • I don't have pets at home • No smokers in home

Carpet Cleaning
pro avatar
Suzanne S.

Sep 3, 2024

Hired on Thumbtack

Chris was punctual, professional and did quality work on cleaning my sofa and love seat. I was very happy with the experience.

Details: Loveseat • Sofa • 2 pieces • Food stains

ProSteam Carpet Care and Restoration's reply
Thank you for the great review!
Upholstery and Furniture Cleaning
pro avatar
Ray C.

Oct 15, 2023

Hired on Thumbtack

We had 1200 square feet of basement carpet cleaned and one flight of stairs. These folks explained the pricing in advance, showed up on time, did a great job, and were very professional. Perfect!!

Details: Two-story house • 4 rooms • Pet stains • 1 flight • As recommended by the professional • I have pets at home • No smokers in home

ProSteam Carpet Care and Restoration's reply
Thank You for the Great Review Ray!
Carpet Cleaning
pro avatar
Todd A.

May 27, 2025

Hired on Thumbtack

I was given a service window of 10:00 a.m. to 1:00 p.m., but the technician didn’t arrive until 2:15 p.m. with no updates until I called. About 45 minutes into the job, they ran out of fuel and had to leave to get gas—right in the middle of cleaning my carpets. They eventually finished at 5:15 p.m. What should’ve been a simple appointment took up my entire day due to poor planning and lack of professionalism. While the technician was polite and the results were acceptable, the overall experience was frustrating and inconsiderate. I would not use this company again.

Details: Two-story house • 2 rooms • Pet stains • 1 flight • Steam cleaning • I have pets at home • No smokers in home

Carpet Cleaning
pro avatar
Amy V.

Jun 19, 2024

Hired on Thumbtack

Christian was prompt and did a thorough cleaning of my carpets. Thank you!

Details: Apartment or condo • 3 rooms • No stairs • Steam cleaning • I don't have pets at home • No smokers in home

Carpet Cleaning
Credentials
Background Check

Gina Krohn

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