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About
Welcome to Next Step Property Management, where we believe every property owner and tenant deserves the perfect next step. Whether you're a property owner seeking seamless management solutions or a tenant searching for your ideal home, we are here to guide you forward. At Next Step, we blend expertise with dedication to ensure your experience is not just efficient but also transformative. Join us as we redefine property management, empowering owners and tenants alike to confidently take their next step towards a brighter future.
Overview
Hired 2 times
Serves Biloxi, MS
Background checked
2 employees
3 years in business
Business hours
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Michelle D.
Aug 8, 2024
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From Google
Cassie is AMAZING! She is professional, efficient, and truly partners with her clients to provide the best service for tenants and owners. I highly recommend her services.
Jamey H.
Aug 9, 2024
•
From Google
Cassie is great to work with. I would definitely recommend anyone to work with her. When things need to get done she makes it happen!
Credentials
Background Check
Cassie Webb
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer different pricing based on the type of property and the level of management support it needs at the time. Every property is different, so pricing isn’t one-size-fits-all. We discuss pricing upfront during our initial conversations, not at the last minute when a contract is ready to be signed. That way, expectations are clear from the beginning and there are no surprises later.
What is your typical process for working with a new customer?
We start with a discovery call to understand your property, goals, and expectations. From there, we conduct a detailed onboarding process that includes a property walkthrough, documentation of key systems and maintenance items, and setup in our management software. We also review pricing strategy, leasing plans, and preventative maintenance so there are no surprises later. Once onboarded, you’ll have clear communication channels, regular updates, and a dedicated team managing your investment like it’s our own.
What education and/or training do you have that relates to your work?
I’m a licensed real estate broker with hands-on experience in property management, leasing, investor services, and asset performance. Our team is trained in industry-leading tools like Buildium and HappyCo inspections, and we stay current on fair housing laws, local regulations, and best practices through continuing education and professional development. We also collaborate closely with experienced contractors and vendors to ensure maintenance is handled correctly, not just quickly.