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About
At Custom Shower Company, we specialize in luxury bathroom remodels, custom tile installations, and high-end kitchen renovations. Serving Gulfport, Biloxi, Ocean Springs, and areas within a 60-mile radius. We transform homes with expert craftsmanship and premium materials. From spa-like bathrooms to stunning outdoor living spaces, we deliver results that blend elegance and functionality. With over 20 years of experience, we’re the trusted choice for retirees seeking timeless, high-end designs. Contact us today for a free design consultation and bring your vision to life.
Overview
Background checked
4 employees
26 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Stripe.
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Read reviews that mention:
Wang L.
Oct 21, 2024
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From Google
Keegan and his crew have been nothing short of amazing to work with. Ive been in the middle of renovating my own home and decided to reach out for his expertise.Even when I was on the fence about his services he would answer questions about the project I was working on. Most contractors Ive come in contact with cant even tell me if they want the job or not; but this guy here helped me even before I decided to hire him for anything.Communication is everything and hes never left me hanging. Even with tough issues I trusted he would make the right call and took his suggestions and I couldnt be happier with the end results.He continues to be someone I can still reach out to even after the job for any questions or concerns! Dont hesitate to reach out and have an open dialogue about what you need.
The Custom Shower Company's reply
Thank you so much for the glowing review! It was a pleasure working with you on your home renovation project. We're thrilled to hear that our communication and dedication to providing expert advice, even before you officially hired us, made a difference. At The Custom Shower Company, we pride ourselves on offering exceptional customer service, whether it’s a luxury bathroom remodel, custom tile installation, or general renovation support.
We understand how important it is to feel confident in every decision, and we're happy you trusted our team to deliver the results you envisioned. We're always here to assist with any future questions or concerns about your home’s remodel. We hope you enjoy your beautifully remodeled space for years to come!
Thanks again for choosing The Custom Shower Company for your Gulfport area remodeling needs.
Dan G.
Oct 16, 2024
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From Google
Keegan, at The Custom Shower, recently did a demo of our old tile floors and replaced them with LVF. We could not be more pleased with the level of service and professionalism we received from the moment he arrived to give us a quote, until the end of the project. He and his staff navigated the rules and restrictions of our condo POA with respect and full compliance, which can be difficult in a high rise building with no freight elevators. All of his staff were knowledgeable and respectful. Additionally, they arrived each day on time, which is rare these days. If we ever have other job to do in our condo, we will definitely call on his services again. Do not hesitate to give him a call. His company is fantastic.
The Custom Shower Company's reply
We are happy we could help make your condo a dream home for you and your family. We can’t wait to come back!
It’s wonderful to know that our punctuality and attention to detail stood out. We’d love to assist with any future projects in your condo! Thank you for choosing Custom Shower Company for your flooring and renovation needs in the Gulfport area.
Katie W.
Oct 21, 2024
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From Google
Keegan and his crew were professional and perfectionists. They discovered that the tiles I had purchased from Hoods were not all the same size as they stated on the boxes. Instead of installing them as is, Keegan let me know and explained that it would look bad to install them. He and his crew brought all of the boxes back down, we went to hoods and exchanged them. I was so thankful for the honesty, help, suggestions and the meticulous job they did. I could not have been more pleased!
The Custom Shower Company's reply
Thank you so much Ms Katie! I hope you and the family have been doing well and enjoying your floor! We can’t wait to come back when you’re ready for us!
At The Custom Shower Company, we believe in honesty and transparency, and we’re glad we could catch the tile issue before installation. Ensuring that every tile installation is done to the highest standard is part of what we stand for.
It was great to work with you throughout the process, and we’re thrilled that you’re pleased with the finished product. If you ever need assistance with another bathroom remodel, kitchen renovation, or any other project in the Gulfport area, don’t hesitate to reach out. We’re always here to help!
Thanks again for trusting us with your project!
Anne M.
Oct 25, 2024
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From Google
It would be hard to overstate how pleased we are with the Custom Shower Companys work. The quality of the work exceeded our expectations because they added finishing touches that really elevated the final outcome. The entire team they brought to our house were consummate professionals. They pay much attention to detail, and clean up the site daily. They were able to work with us closely, as we stayed in the house while the work was being done despite most of the house undergoing floor replacement. Lastly, they were quite helpful problem solvers in tackling the part of the house that wasnt quite finished. I would highly recommend them and would absolutely call them first for any job in the future.
The Custom Shower Company's reply
We’re truly thrilled to hear how pleased you are with the work! Exceeding expectations is always our goal, and it’s wonderful to know that our team’s finishing touches brought that extra level of detail to your project. Every detail matters to us, from keeping the site clean and organized each day to collaborating closely with you—even when navigating around other ongoing work, like your floor replacement.
Our team takes pride in being adaptable and problem-solving to ensure every element comes together perfectly, especially in unique spaces like yours. Thank you for entrusting The Custom Shower Company with your vision and for your kind words. We can’t wait to work with you again on future projects, whether it’s custom showers, bathroom remodeling, or tile work. Your recommendation means the world to us!
Miriam
Oct 24, 2024
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From Google
Keegan and The Custom Shower Company were recommended to us by my cousin after she had them redo both her shower and bath tub! I was so impressed with the job he had done on hers, that we soon booked him to redo our family bath. We were impressed with not only know fabulous the job turned out, but with the care and professionalism Keegans crew handled our home environment while they were doing the job. The room was neatened as much as possible each day before they left so that it could be used while they were gone! And they hauled off everything as needed throughout the job. I would recommend The Custom Shower Company, and will definitely use them again on the master bath redo we are planning! I was also pleased with the customer satisfaction after the job that Keegan adheres to as well! The price for the work was excellent, too!
The Custom Shower Company's reply
Thank you so much for sharing this amazing experience with us, Miriam! We’re delighted to hear that your family bath remodel turned out just as you envisioned and that our crew could provide the care and professionalism you deserve. From custom showers to complete bathroom remodels, our goal is always to bring your vision to life while making sure the process is as seamless and enjoyable as possible.
It's wonderful to know that our efforts to maintain a clean and organized workspace each day, along with our dedication to hauling off all debris, made things easier for your family to continue using the space. We’re especially proud that our follow-up and commitment to your satisfaction really shone through – that’s exactly the lasting impression we aim for with every project.
We’re already excited to work with you again on your upcoming master bath remodel! Thank you for choosing The Custom Shower Company and for recommending us for custom showers, tile work, and bathroom remodeling in Gulf Shores and beyond. We’ll make sure your next experience is every bit as special!
Credentials
Background Check
Richard Dozier
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At The Custom Shower Company, we offer custom pricing for each project, tailored to reflect the unique design, materials, and features our clients choose. While our luxury services emphasize quality craftsmanship and premium materials, we offer a range of pricing tiers to accommodate different budgets. We provide transparent, itemized quotes with no hidden fees, and occasionally offer seasonal promotions or package discounts on full bathroom remodels. To ensure every client receives exceptional value, we work closely with them to align project goals with the budget.
What is your typical process for working with a new customer?
Our process begins with a complimentary consultation where we listen to your vision, goals, and any specific requirements you may have. From there, our design team develops a custom concept based on your style preferences, functional needs, and budget. After refining the design with your feedback, we create a detailed project plan that outlines timelines and milestones. During the construction phase, a dedicated project manager keeps you updated and coordinates every aspect to ensure quality and efficiency. We complete the project with a final walkthrough to make sure every detail meets our high standards – and your expectations.
What education and/or training do you have that relates to your work?
Our team comprises highly skilled professionals with backgrounds in interior design, architecture, and construction management. Each member has specialized training in luxury bathroom remodeling, including certifications in tile installation, waterproofing, and other essential trades. We also stay updated on industry trends and building codes through continuous education and professional development to ensure that every project reflects the latest innovations and standards in bathroom design and construction.
