FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Hourly Remote work is billed in 15 minute increments. Minimum fee for on-site support is $150.
- What is your typical process for working with a new customer?
Phone call to discuss needs. Review requirements, order equipment, schedule setup/installation. Setup software for remote support. Conduct on site visit if necessary to assess existing equipment and understand requirements. Fixed price and hourly rates are available depending on the requirements.
- What education and/or training do you have that relates to your work?
Computer Science Degree MBA, Telecommunications Management