FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I typically charge hourly by gathering as much information as I can to estimate a fair price. Some services are more complex or require more skill than others. So, I try to be as up front as I can. This ensures the customer knows what to expect or what can increase the overall cost. I have some materials and equipment for discounted pricing, but anything I have to purchase on my own for the project (lumber, wall mounts, fasteners, mulch, etc..) is added to the total bill. This is why upfront details matter.
- What is your typical process for working with a new customer?
I try to get as much information that I can regarding expectations and overall vision. I also try to get a feel for how much knowledge a person has to either educate them or allow them to lead. Before making any recommendations, I have to ensure the customer is comfortable with me – and most importantly, trusts my skill and experience.
- What education and/or training do you have that relates to your work?
I have been framing since the age of 13. I started cutting lumber with a circular saw before moving to hanging sheetrock and framing walls and trusses. I've built a number of custom structures and other woodwork projects and have always maintained a garden and managed most home repairs. Since I have 6 kids, I've had to learn to do a lot on my own to save money for the family. I've even repaired our AC units, skylights, doors, and furniture. I've also worked in commercial concrete, (low voltage) electric, landscaping, and signage. I feel at home in the trades, even after a lot of success in the marketing industry. Working from a desk, alone, is not my forte.