FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Abe’s Construction Co., we believe in fair, transparent, and upfront pricing. Here’s what you can expect: • No hidden fees — ever. All pricing is discussed before work begins, and any extra repairs (like rotten wood) are approved by you first. • Competitive pricing with premium materials. We use GAF shingles, synthetic underlayment, proper flashing, and high-quality materials on every job. You’ll never get “cheap contractor shortcuts” from us.
- What is your typical process for working with a new customer?
Our Typical Process for Working With a New Customer Initial Contact & Questions We start by asking a few quick questions — your name, address, issue, and how soon you need service. This helps us prepare before arriving. Free On-Site Inspection We schedule a visit to inspect the roof or exterior. We take detailed photos, videos, and measurements so you can clearly see what we see. Clear Explanation of Findings We show you the problem areas, explain what caused them, and give you repair or replacement options. No pressure — just honest recommendations. Upfront Pricing You’ll receive a written estimate with clear pricing, materials listed, and scope of work. No hidden fees. No surprise charges. Insurance Assistance (if needed) If it’s storm-related, we help you file the claim, meet the adjuster, and provide all documentation. We make the process simple and stress-free. Scheduling the Work Once approved, we schedule materials, delivery, labor, and confirm your installation day. You’ll get text/email updates throughout. Quality Work & Clean-Up Our crew installs everything by code using GAF materials. We clean up thoroughly—including magnets for nails—before leaving your property. Final Walkthrough & Warranty We do a final walkthrough with you, provide photos of the completed work, explain your warranty, and make sure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
What education and/or training do you have that relates to your work? Our company has been in the roofing and construction industry since 1990, giving us over 30 years of hands-on experience in roofing, gutters, siding, and exterior systems. Throughout that time, we’ve continued to improve and stay ahead of industry standards. Our training includes: • GAF Roofing System Training & Certification We follow GAF installation standards, ventilation requirements, and full-system best practices. • Insurance Claim & Xactimate Knowledge We are trained in storm damage identification, documentation, and working directly with adjusters to help homeowners through the insurance process. • OSHA Jobsite Safety Training Our crew follows proper safety procedures for ladders, harnessing, and roof access. • 30+ Years of Field Experience From repairs to full replacements, we’ve completed thousands of roofs and exterior projects with a focus on code compliance and manufacturer specifications. • Ongoing Education We continually train on new materials, installation techniques, and updated building codes to provide the best service possible.