Thank You, for hiring Jeanne's Hair and makeup Studio for your daughter Colleen's wedding day. It was an honor to come and share the day with her friends and family. Thank you very much for the compliment on everyone's hair and makeup, but i am so sorry you did not like your hair. If you had asked me to design an other style for you , I would have done so. I am also very sorry the bride did not get the photo's she wished too before the wedding service. As a wedding hair and makeup specialist ,I am well aware of the importance of timing on the wedding day. We feel we would have had the time had everyone been ready for us as we arrived at the venue and we did not have to wait to start on the bridal party.. Everyone was asked by the bride to be there at 10:00 AM to start. Kay the makeup artist and I both feel we did our very best for all of you on your daughters wedding day as we do all our brides . Jeanne's hair and makeup Studio treat all the bride's as if they where our own daughter or sister. Blessing to you and your family. Jeanne, of Jeanne's Hair and Makeup Studio.