Fany and her helper came to my apartment, promptly. I gave Fany further instructions about cleaning my laminate wood floors. They immediately went to work. Both competent, courteous, she finished the floors in a short period of time. The floors, after an application of special wax I requested she apply, literally looked like new! I highly recommend Fany's Cleaning Services. In fact, I'm considering hiring her as my regular house cleaner!