About this pro
18 years in business
304 hires on Thumbtack
Twylia was AMAZING! Hired her to do a move out cleaning of my apartment, which was a total wreck, and the place looks 100% better than when I had moved in! Twylia worked around my schedule and was incredibly sweet! Polite, timely and pretty funny, I would absolutely recommend Twylia to anyone in need of some cleaning assistance!Dec 4, 2018Verified
Very professional and a lovely lady does an amazing job would recommend to anyone 5 starsNov 23, 2016Verified
It is very unfortunate I cannot give a good review whatsoever. I hired Twylia to come do a deep cleaning which included dusting, cleaning the microwave, vacuuming, mopping etc. when I came home from work expecting a clean house since that is what I paid for I found a big disappointment. It didn't look like they dusted at all in my bed room, the mirrors in my bathroom were never cleaned, food particles and a little bit of stuff on the microwave inside door like it was never wiped out or cleaned and the list goes on. I was extremely disappointed. Please see pictures. when you pay somebody to do something you expect a good job unfortunately that was not the case hereFeb 2, 2017VerifiedTwylia's House Cleaning's reply
It is unfortunate when a client's expectations exceed the scope of a normal deep .cleaning. First of all, the home was larger than the square footage when I provided my quote. Despite this, a team member and I did our best to leave the home in immaculate condition. If you will note, three of these photos are of the same mirror. If we missed that, we apologize. As far as the microwave is concerned, it needed a lot of cleaning. Some of the debris may have been left on the door from my cleaning cloth. I stand behind our work dusting the premises.
Twylia was very professional and did a great job despite our water being shut off 20 min into the cleaning job.Oct 29, 2018Verified
Job well done. Looking forward to using on an ongoing schedule.Aug 26, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?I base my price on size. The amount of time it will take me to complete the job.
- What is your typical process for working with a new customer?For me its finding out what the customer needs and wants.Making a plan then to meet their expectations. and exceed.them.Being able to work together and get everything taken care of..I try to meet all of my customers expectations. I offer quality service at an affordable price.
- What education and/or training do you have that relates to your work?Over 15 years of experience.
|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|