If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Kaitlyn’s Kuddles Pet Services, your pets receive professional, reliable care in the comfort of their own home. Our trained, background-checked team is fully insured and bonded, providing safe, dependable service you can trust. We offer customized care, consistent communication with visit updates, and reliable team-based coverage so your pets are never left without care. Most importantly, we treat every pet like family.
Overview
Hired 2 times
Serves Chapel Hill, NC
Background checked
4 employees
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
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Customers rated this pro highly for work quality, value, and responsiveness.
Exceptional 5.0
28 reviews
5
100%
4
0%
3
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2
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1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Derek V.
Dec 21, 2025
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From Google
This petsitting service is awesome and reliable. I love getting pictures and reports. It puts my mind at ease when I am out of town. The process is also very easy and mobile friendly with invoices and pet profiles.
Kaitlyn's Kuddles Pet Services's reply
Thank you so much for the wonderful review! We’re thrilled to hear that the photos, reports, and easy-to-use system help put your mind at ease while you’re away. It means a lot to us to care for your pets and earn your trust!
Theodore M.
Dec 26, 2025
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From Google
Would have been worth 5 stars anyway, but Kaitlyn specifically came in with a week's notice to replace my family's regular catsitter on a holiday weekend, so 6 stars would have not been unwarranted. Fully recommend, thank you so much.
Kaitlyn's Kuddles Pet Services's reply
Thank you so much for the wonderful review! I’m really glad I could step in and help, especially over a holiday weekend. I truly appreciate the recommendation and your trust. It means a lot!
Stephen M.
Oct 15, 2025
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From Google
Everything was taken care of perfectly. My pets were well cared for and happy. The visits were on time. The communication was helpful and the pictures great. Very pleased with the vacation service.
Kaitlyn's Kuddles Pet Services's reply
Thank you so much! I’m so happy to hear your pets were happy and everything went perfectly while you were away. They were such a joy to care for, and I really appreciate you trusting me to look after them!
Emily R.
Oct 15, 2025
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From Google
We're a new client of Kaitlyn's and she was absolutely wonderful! She got to know our (admittedly prickly) cats while we were out of town and made sure they were both happy and healthy when she stopped by. I especially liked the update and photos she sent after her visit. I'll feel very comfortable hiring her again in the future.
Kaitlyn's Kuddles Pet Services's reply
Thank you so much for your wonderful review! I’m so glad your kitties warmed up and felt comfortable while you were away. I really enjoyed getting to know them and appreciate you trusting me to care for them. I’d be so happy to visit them again!
Karin G.
Jan 3, 2026
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From Google
Kaitlyn and her delegate Dria really saved the day by helping me with my young, enthusiastic and active hound mix during December. I needed a month to recover from surgery so I asked for a month of daily walks, 7 days a week.Charlie enjoyed his walks and looked forward to the daily visits. The 45 minutes I requested were indeed 45 minutes and arrival time each day was consistent so he got in a good routine.I can highly recommend Kaitlyn's Kuddles if you need help with your animals daily or if you're in a pinch.Karin Gess
Kaitlyn's Kuddles Pet Services's reply
Thank you so much for taking the time to leave such a thoughtful and kind review!
We're so glad we could support you during your recovery and help keep Charlie happy, active, and on a consistent routine. He was an absolute joy to walk, and we loved seeing how excited he was for his daily visits. It means a lot to hear that our consistency and care made a difference for both of you.
Wishing you continued healing, and we'd be happy to help again anytime!
Credentials
Background Check
Kaitlyn Smith
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects professional, insured, and reliable pet care. Rates are based on the type of service, number of pets, visit length, and scheduling needs. Additional fees may apply for holidays, last-minute requests, extended visits, or special care needs such as medication administration. All pricing is transparent and discussed upfront, with no hidden fees.
What is your typical process for working with a new customer?
Our process is simple and designed to ensure the best care for your pets. New clients start by creating a profile and submitting a service request. We then schedule a meet-and-greet to get to know you, your pets, and their routines. Once care details are confirmed, visits are scheduled and assigned to a trained team member. During service, you’ll receive detailed visit updates and photos. Ongoing support and team-based coverage ensure consistent, reliable care every time.
What education and/or training do you have that relates to your work?
Our team has hands-on experience in professional pet care and receives ongoing training in animal handling, leash safety, behavior awareness, and basic pet first aid. All team members are carefully screened, background checked, and trained to follow our established care protocols and safety standards. We stay up to date on best practices in the pet care industry to ensure reliable, knowledgeable, and compassionate care for every pet.