FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest and transparent pricing. The price depends on the scope of work, but we always explain the cost upfront before starting. No hidden fees. If something changes during the job, we discuss it with you first.
- What is your typical process for working with a new customer?
First, we talk and go over the issue, sometimes using photos or videos if available. Then we explain the possible solutions and provide a clear price. Once approved, we complete the work and make sure everything is tested and working properly before we leave.
- How did you get started doing this type of work?
I started by learning plumbing through hands-on work and assisting experienced plumbers. Over time, I gained practical experience and began working independently, focusing on honest service and quality repairs.