FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At FixUp Appliance Repair, we believe in fair and honest pricing. Our rates are designed with affordability in mind, and we guarantee complete transparency—no hidden fees, ever. You’ll always know the cost upfront before any work begins.
- What is your typical process for working with a new customer?
At FixUp Appliance Repair, we make working with us simple and stress-free. Our process is broken down into 3 easy steps: 1️⃣ Making an Appointment – Schedule a time that works best for you. 2️⃣ Troubleshooting & Estimate – Our technician diagnoses the issue and provides a clear, written repair estimate. 3️⃣ Repairs & Maintenance – We complete the necessary work while upholding the highest standards we’ve followed since day one. Your satisfaction is our priority every step of the way.
- What types of customers have you worked with?
At FixUp Appliance Repair, we’ve had the privilege of working with a wide range of customers on both residential and commercial projects. Our expertise covers all major appliance brands—from the most common household models to the most high-end luxury appliances. Over the years, we’ve proudly served homeowners, non-profits, religious institutions, large corporate firms, and even celebrities. No matter who our customer is, we deliver the same level of professionalism, care, and attention to detail.