FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free quotes and clear, upfront pricing with no hidden fees. Travel, equipment and cleaning products are included. We offer discounts for recurring services (weekly, biweekly or monthly) and for combining services, such as house cleaning plus carpet cleaning.
- What is your typical process for working with a new customer?
First, we learn about your needs: the size of the space, type of service and any special concerns. Then we send a clear quote and schedule a time that works for you. On the day of service we arrive on time, do the job carefully, and do a final walkthrough to make sure you’re happy.
- What education and/or training do you have that relates to your work?
We are trained in professional cleaning techniques, carpet and upholstery steam cleaning, stain removal, car detailing, and the safe use of cleaning products on different surfaces. We keep learning to use the best methods and equipment.