FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent with no hidden fees. We often offer seasonal discounts and special deals for multiple items. All quotes are confirmed before we start work.
- What is your typical process for working with a new customer?
We start with a conversation to understand the customer’s needs, inspect the furniture or car interior, and explain the cleaning process. Then we provide a clear quote, perform the cleaning, and make sure the customer is 100% happy with the results.
- What education and/or training do you have that relates to your work?
We have completed professional upholstery and car interior cleaning training, including stain removal, fabric care, and equipment handling. We continuously invest in learning new techniques and improving our skills.