FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our truckmount, hot-water extraction service typically is more expensive than cleaners using portable equipment. We normally charge $100 for 3 rooms and $30 for each additional room, up to 225 sq ft per room. Stairs are usually $25. However, we are currently quoting slightly less than that to introduce ourselves to Thumbtack users.
- What is your typical process for working with a new customer?
We do an initial walk-through with our customer to confirm what we're cleaning and identify any problem areas. We'll inform you of how we will clean and how long we think it will take.
- What education and/or training do you have that relates to your work?
Our carpet technicians have all received IICRC certification in carpet cleaning so that we know the science behind the chemicals we use and know what process and product works best for the type of carpet you have.