FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not have a one sized fits all pricing because each dog and their needs are different! Pricing is determined by weight/overall size, coat/skin condition, behavior, age or medical needs, frequency of appointments, and time booked per pet. The average cost is $110-150 an hour. We offer a VIP discount for clients of over 2 years and have met the criteria as a customer in good standing. Discounts offered for certain payment methods. We do not offer discounts for multiple pet homes.
- What is your typical process for working with a new customer?
A new client form will be requested to fill out prior to booking. A member of staff will reach out with pricing, availability, and any important information you may need to know prior to booking. Deposits are required for all new clients. On the day of your appointment your groomer will do a consultation regarding your pet and what your expectations are.
- What education and/or training do you have that relates to your work?
Our groomers are Fear Free certified, members of the National Dog Groomers Association, Red Cross CPR and First Aid certified. Regularly attend both private educational seminars as well as large grooming conventions to continue their education and knowledge.