FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Daily Walks (30-45 min) $18 per visit for 1-2 pets add $3 each additional pet Over Nights (7pm-8am) $55 per night w/morning & evening walk) Over Nights (7pm-8am)$65 per night w/morning/midday/evening walk) Boarding (COMFY HOME) $30 per night add $10 for additional pets We can provide your pets meals of our high quality NO GRAIN house food for $1 per meal. All our guest receive FILTERED water daily free. Pet Taxi $20 - $40 round trip depending on location
- What is your typical process for working with a new customer?
We will make an appointment with you and your pet/pets for a consultation. If we all decide to move forward with service you will complete a New Client Package. Please fill out ALL of the new client package. This helps us develop a personal care plan for your pet/pets. Depending on what Pet Sitting Service you're requesting we will schedule a time to go over the personal care plan that we've developed together for your pet/pets. If you will be taking advantage of our comfortable HOME AWAY FROM HOME location we observe our drop off and pick up times. Or you can schedule our Pet Taxi for dropoff/pickup at home.(FEE APPLIED TO BILL) Drop Off / Pick up @ The Comfy Home Mon - Fri 9:30am - 11:00am & 4:00pm - 6:00pm Sat 10:00am - 2:00pm & Closed Sunday Taxi by appointment Mon - Fri between 12:30pm - 3:00pm & Sat 2:30pm - 4:00pm
- What education and/or training do you have that relates to your work?
The Owner of Piedmont Pet Pals is a local Pet Appearance Specialist & Vet Assistant in South Charlotte. Our Lead Pet Pal/Manager is a local Pet Appearance Specialist/Dog Trainer. Together they have more than 25 years experience in the Pet Industry. All of our staff is very active in animal rescue, animal rights law, & continuing to educate and offer the best services and products in the Pet Industry to our clients. Staff attend annual training seminars and all required to be current on their Pet CPR & First AID certification.