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About
At Top Rail, we aim to be the top service provider in the fencing industry. We’re doing so by only offering high-quality products, with installation from trained professionals. My goal is to make sure we exceed your expectations.
Overview
Hired 5 times
Background checked
5 employees
3 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Work needed
New fence
Fence replacement
Property type
Residential
Commercial
Material
Vinyl
Aluminum
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
14 reviews
5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:
Shantil T.
Aug 7, 2023
•
Hired on Thumbtack
Great job by Top Rail on a 260 foot black iron fence at my house. Installed in 1 day, looks great, professional, and great price.
Details: Home • Install a new fence or gate • Aluminum • 200 - 250 feet • 4 feet • No fence obstacles exist in the work area
Fence and Gate Installation
Mary V W.
Jul 7, 2023
Taylor kept me informed of the timing of the installation. The crew showed up on time and wasted no time in installing the fence. We are very pleased with the quality of the fencing and the guidance that Taylor provided from the beginning of the planning to the execution. We would highly recommend Top Rail for any fencing needs.
Mary V.
Jun 25, 2023
Our experience with Taylor Moss, from Top Rail Fence, was exceptional. He responded to our inquiry within an hour of our request and showed up ON TIME!
The initial consultation was informative and helpful, as Taylor took the time to listen to my needs and preferences before providing me with several options. The installation process was seamless, and the crew arrived on time, worked quickly, and left my property clean and tidy.
The end result was a beautiful, sturdy fence that exceeded my expectations. I appreciated the attention to detail and the fact that Taylor took the time to ensure that everything was done to my satisfaction.
I highly recommend Taylor Moss/Top Rail Fence Company to anyone in need of fencing services. Taylor is reliable, knowledgeable, and truly go above and beyond to deliver excellent customer service and top-notch workmanship.
Robert M.
Jul 4, 2023
These guys are great! They went out of their way to ensure my fence got placed where I wanted it (several obstacles we had to figure out/worktrough). They even washed down my fence (vinal) when they were finished. I woul highly recommend this company to anybody!
Kelli B.
Jul 6, 2023
Taylor with Top Rail fence is an exceptional individual; he puts his customers first and strives to give them both a fair price and quality installation. Highly recommend Top Rail Fence of South Charlotte!
Credentials
Background Check
Taylor Moss
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Top Rail, we aim to be the leading fence company in the industry while offering competitive prices. We do so by keeping our business model lean so that we can offer reasonable prices while using the highest quality materials and providing excellent customer service.
What is your typical process for working with a new customer?
Our process begins with a free initial consultation and estimate. This allows us to better understand what the customer is looking for and provide recommendations. Once the customer decides to proceed, we accept a 50% deposit and order materials. Typical deposit to completion time is about 2 weeks. Upon completion of the job, we will perform a walk-through with the customer and then accept the remaining 50% payment.
What education and/or training do you have that relates to your work?
