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OnTrac Garage Doors

Free service call


Problem areas

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
We offer fast quality service at an affordable price. We care about our customers, and by keeping this our number one goal, we offer world-class customer service. We enjoy what we do, and our techs are highly trained and work in an environment where that builds mutual respect between our company and our customers.
Overview

Hired 30 times

Serves Albemarle, NC

Background checked

8 employees

15 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2022

Services offered
Project type
Problem areas

Track rollers

Drum torsion spring

Motor opener

Garage door

Garage door material

Steel

Aluminum

Vinyl

Fiberglass

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

110 reviews

5

97%

4

1%

3

0%

2

0%

1

2%

Read reviews that mention:


pro avatar
Theresa C.

Jul 22, 2024

Hired on Thumbtack

Responded quickly to my inquiry and was very professional. Very knowledgeable and offered helpful information for future maintenance on my garage door. Arthur resolved our issue within a few minutes and was very punctual. We saved this company as our garage door services for any future repairs.

Details: Repair • Track or rollers • Motor opener • Aluminum • Home

Garage Door Repair
pro avatar
Past Customer

Dec 9, 2025

From Google

I had the best experience with OnTrac Garage doors. The service was excellent. My only regret is that this was the second company called. I could have saved myself alot of time and trouble if had called OnTrac first. I can't recommend them enough, please call these guys.
pro avatar
Past Customer

Nov 2, 2025

From Google

OnTrac Garage Doors responded to my request for service the same day I sent a request through Street Fair. Arthur gave me a quote and completed the work within four days. Excellent service, very professional. Reasonable price.
pro avatar
Past Customer

May 15, 2025

From Google

The gentleman who fixed my garage was very knowledgeable and exemplified outstanding customer service! I would recommend this gentleman any time. This is a very reputable company and the workers are great!!!!
pro avatar
Past Customer

May 12, 2025

From Google

Thank you for the great work. OnTrac was very timely, professional, knowledgable & friendly. They kept us updated on what the issue was, what needed to be done, progrrss & pictures. They came same day with tools & part required to get our garage door back on track (opening)! We greatly appreciate it.
Credentials
Background Check

Arthur Midgett

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer free estimates and diagnosis on site.

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