We're known for our outstanding customer service and amazing deals! Our staff goes above and beyond for our clients by being on time to scheduled appointments and simply taking the time to educate clients on their specific system. Our goal is to provide each and every client a 5 star experience from start to finish!
Helping clients, period. Whether it's by saving a client money or showing them new features available with their systems, we love to see our clients smile!
Overview
Hired 23 times
20 employees
16 years in business
Business hours
Sun7:00 am - 7:00 pmMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
73 reviews
5
93%
4
7%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Lorissa H.
Feb 9, 2017
•
Hired on Thumbtack
Great service today! The technician was friendly and knowledgeable. I have been procrastinating getting my garagedoor fixed but within a few hours of Michelle's initial call, the process was underway to get it done and I am so glad i did! Prices were reasonable and I am a satisfied customer!
Garage Door Repair
Justus G.
Dec 29, 2016
•
Hired on Thumbtack
This company is fantastic! I called in the morning, they were there by 12pm and did a great job. Done in an hour. The repair person was very knowledgeable and experienced. I will be calling again Tip Top if anything goes wrong with my doors!
Garage Door Repair
Stuart S.
May 31, 2016
•
Hired on Thumbtack
I was able to schedule the job for the day after posting. That arrived on time, quickly assessed the problem and proposed a fix. Easy transaction all around!
Garage Door Repair
Nick J.
Jun 11, 2024
•
From Google
Garagedoor wiring and sensors were not working properly. Blake the technician they sent out was earlier and finished before the time window the company sent to me.Blake did outstanding work and explained exactly what he did and gave tips to maintain the door. I truly appreciate his work ethic and knowledge!Would recommend to anyone!!!
Sheila H.
Jun 7, 2024
•
From Google
Blake arrived @ our home to trouble shoot the issue with our garagedoor not closing correctly. He was very professional and listened to our concerns. He spent time troubleshooting the issue and offered future solutions if the issue was not resolved. We are very pleased with him and his attention to detail.
Tip Top Garage Doors Charlotte's reply
Thank you for your kind words, Sheila. Our team always goes above and beyond to meet our customers' needs. We hope you will recommend us to your loved ones.
FAQs
What is your typical process for working with a new customer?
Our $29 Service Calls include a 25 point safety inspection which allows our technicians and customers the opportunity to not only make sure your door is safe but running as efficiently as possible.
What education and/or training do you have that relates to your work?
Every employee of Tip Top Garage Doors has gone through extensive training and has been awarded LiftMaster's "Champions of Safety" and "Garage Door Opener Safety" certifications.
