FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the scope of work, materials required, site conditions, and timeline. For smaller repair or maintenance items, I can often provide ballpark pricing up front. For larger or more involved projects, I typically provide a site visit and written estimate before work begins. A site visit or diagnostic fee may apply depending on location and scope, and that fee is typically credited toward the repair if the work is approved. I aim to keep pricing fair, transparent, and clearly communicated so customers understand costs before work starts.
- What is your typical process for working with a new customer?
My typical process starts with a conversation to understand the scope of work, timeline, and any immediate concerns. From there, I schedule a site visit if needed to inspect the issue, take measurements, and determine the best repair or renovation approach. After that, I provide pricing or an estimate, explain the scope clearly, and answer any questions before work begins. Once approved, I schedule the work, coordinate any needed materials or subcontractors, complete the job, and make sure the customer is satisfied with the finished result.
- What education and/or training do you have that relates to your work?
I have been professionally involved in construction and renovation work for over ten years, with hands-on experience in repair, remodeling, project coordination, and working with subcontracted trades. In addition to my professional experience, I was exposed to construction from a young age through my father’s work in the industry, which gave me a strong practical foundation in tools, methods, and jobsite operations. I also served in the United States Navy, where I gained leadership, management, and supervisory experience that directly supports my ability to manage projects, coordinate people, and maintain quality and accountability on the job.