FAQs
- What is your typical process for working with a new customer?
Our process is as follows: - Set up appointment with our sales consultant and the client -The sales consultant provides the customer with there personalized quote - The sales consultant will follow up with the customer a few days later. - If the customer chooses to hire us we send a Flooring Agreement that outlines the process, installation dates, and payment information. - The customer is in constant contact with our customer service team all the way through the entire process.
- What education and/or training do you have that relates to your work?
Our installers are Certified by Armstrong. We are also an Armstrong Elite Showroom. We are BBB accredited as well as a member of Wood Floor Covering Association, Angie;s List Honor Roll, and a member of the NWFA.