American Maid LLC
Offers remote services
Offers remote services
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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Cleaning services are provided for residential and commercial properties, move ins/move outs, evictions, foreclosures, offices, and vacation rentals.
Overview
Hired 120 times
Background checked
3 employees
17 years in business
Payment methods
Cash, Check, Credit card, Square cash app
Top pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
All year
Featured Projects
6 photos
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.7
85 reviews
5
84%
4
8%
3
6%
2
0%
1
2%
Read reviews that mention:
Patsy G.
House Cleaning
Very prompt, on time and willing to do whatever we needed and she did a great job at cleaning our 2 condos.
Very customer service minded.
Most definitely will give her 5 stars and use her again in the near future.
American Maid LLC's reply
Thank you and look forward to helping you again!
Mar 27, 2020
·Verified
Kumar P.
House Cleaning
They did a good job with my bathroom but the work for rest of the apartment is not very satisfactory. I bought a standard cleaning and expected the house to look reasonably cleaner after they are done. If they think standard cleaning is not enough and deep cleaning required for my house, they should tell me that before working and I can decide if i should do deep cleaning. Instead they did standard cleaning and said deep clean would have been good at the end. My rugs are all dusty and wood floor was not vacuumed properly. Its like I paid $85 just for the bathroom.
American Maid LLC's reply
I believe there was a miscommunication. I had asked you a couple of times about the type of cleaning and what all you would like done for your service. Our minimum fee to come to any job is $75. We spent 45 mins on your tub alone. I hate that you were not 100% satisfied .. 2 cleaners for over 2 hours on a 1 bd and 1 ba @$85 is a good deal. It would helpful going forward if you could list things out to give any company a better understanding of what your expectations are.
Jan 11, 2021
·Verified
Rachelle P.
House Cleaning
I needed a little help finishing cleaning my home before some guests arrived and Amber was able to come on short notice and did a fabulous job! Thank you so much!
American Maid LLC's reply
Thank you! I am thankful I was able to help you! Hope you have a great visit with your family.
Dec 29, 2019
·Verified
Hannah W.
House Cleaning
She was timely, efficient, detail oriented, and it looked great! Would definitely use again!
Aug 26, 2021
·Verified
Tara D.
House Cleaning
Excellent service. Very happy customers! Definitely recommend.
Jul 26, 2021
·Verified
Credentials
Background Check
Amber Arnold
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based off the job. Tailored to our clients needs and wants for the job.
- What is your typical process for working with a new customer?
We generally get request here on thumbtack, from there we get details , address and contact number so we can further discuss scheduling.
- What types of customers have you worked with?
We work with all types of customers. We have realtors, landlords, property managers, commercial companies and home owners.