FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our in-home consultations are completely free. Unlike companies that offer basic wire racks or quick turn-around installs, we specialize in fully custom designs that are built and installed to give your closets a beautiful, built-in finish. Every project is carefully planned to fit your space, your needs, and your style — and while our process is more detailed, the results are absolutely worth it. Our pricing is based on the materials and features you choose, giving flexibility to work within a range of budgets. Our designers will guide you through the options and help you understand the pricing every step of the way.
- What is your typical process for working with a new customer?
It starts by scheduling a free in-home consultation with one of our designers. They will then walk you through our seamless, stress-free process.
- How did you get started doing this type of work?
I discovered my interest in design while making custom furniture with my friend and mentor, Russ Timm. After serving eight years in the military, I came home to the Charleston/Tri-County area to pursue my career in custom closet design. I reconnected with Russ and, through mutual respect and friendship, I was honored to have the opportunity to purchase his Charleston business and carry forward that custom closet legacy. Fast forward to today, and we are proud to be the Charleston/Tri-County area's custom closet provider of choice, and we are beyond excited to now service the Charlotte area, too. We’re glad you are here, and we hope to see you in our Inspired Closets Charlotte showroom soon! -Robert Allen Owner of Inspired Closets Charleston & Charlotte