- What should the customer know about your pricing (e.g., discounts, fees)?
I price houses according to the sqft of the house. Houses 2500sqft and under are $185 Concrete on the other hand is still priced according to square feet but we charge 13 cents per square foot. Decks are usually estimated on the time it takes. Most other prices are things we would have to estimate in person such as a playground or dock.
- What is your typical process for working with a new customer?
The typical process starts with the customer contacting me with some information on what they want and I set up a day and time to meet at the location of the service needs. From there, we will take measurements for an exact area, and give an exact price. If the customer would like to continue the service, we could potentially be ready the same day or within days of the exact quote. The customer is expected to pay at the end of my service with cash, check or card.
- What education and/or training do you have that relates to your work?
I have some experience prior to the start of my business doing home maintenance for a couple at the estate. Since I have started my business, I have learned a lot from being around other people in the industry that know more than me. And last but not least, just being out in the field cleaning houses day in and day out gave me tons of knowledge on what works and what works better.