FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and flexible, with flat-rate or hourly options based on your job. No hidden fees — estimates are provided upfront. Discounts available for bundled services, repeat customers, and larger jobs. Same-day requests may include a small fee.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your needs, timeline, and location. Then we provide a clear estimate and schedule your service. On the day of the job, our team arrives on time, completes the work efficiently, and ensures everything is cleaned up before we leave.
- What education and/or training do you have that relates to your work?
Our team is trained in safe lifting, proper loading techniques, and efficient moving and junk removal practices. We also have hands-on experience handling residential and commercial jobs, ensuring your items and property are treated with care.