Your introduction
Groutsmith Carolina offers expert service provided by fully trained professionals. To ensure the highest quality, we use proprietary professional products and do not use methods that can lead to further damage such as steam, harsh acids, pressurized water systems or carpet cleaning equipment
Overview
Hired 63 times
Background checked
4 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Services offered
Location to be cleaned
Floor
Bathtub or shower
Wall
Countertop
Tile type
Ceramic tile
Natural stone tile (granite, slate, etc.)
Glass tile
Additional services
Seal grout
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Exceptional 5.0
43 reviews
5
95%
4
5%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Gwen S.
Aug 17, 2025
•
Hired on Thumbtack
Groutsmith Carolina was a pleasure to work with. They cleaned/sealed the grout in my new home and gave great recommendations for maintaining my tile. Highly recommend!
Details: Bathtub or shower • Ceramic tile • Seal grout • Less than 250 sq ft
Tile and Grout Cleaning
Ravi T.
Sep 18, 2024
•
Hired on Thumbtack
Good quality work by the crew. I had some tile that were improperly adhered and grout that was popping out. They adhered the tile and resealed the grout. Finished product came out looking very professional. Pleased with their work.
Fawn was able to come out quickly and give me an estimate. Frank then came out and did the work. Loved the result! Shower and bathroom floor looked better than new! One small part of the shower was missed, but Fawn was very responsive and came out quickly to resolve the issue!
They came out right away to do a free estimate to do grout work in our shower. She was very knowledgeable in her field of work. They scheduled to come back to do the work as soon as possible. Different employee came to do the actual work and she did a nice job. I was hoping our shower floor would have come out whiter since we were told during the estimate that it could get much better than it was due to the wax build up from bar soap. Unfortunately it still has a gray tinge to it. Definitely better than before, but not a significant enough difference though. Still very grateful for all the hard work that was put in to get our shower room looking good with the new grout and cleaner shower floor. Thank you Groutsmith Carolina! We will be able to use our shower again in 5 days! Yay! Highly recommend them!
Details: Bathroom • Tub / Shower enclosure • Crumbling, stained, or missing grout
Tile Repair
Nathan K.
Sep 10, 2024
•
Hired on Thumbtack
Fawn and her team were great! She provided a professional assessment of the problem with my shower tile and grouts, and the team finished the job well. They took care of minor issues identified after the job without hesitation. I’ll hire them again for a future job.
Details: Bathtub or shower • Ceramic tile • Seal grout • Polish tile • Less than 250 sq ft
Tile and Grout Cleaning
Credentials
Background Check
Fawn Volz
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on current condition of the surface
What is your typical process for working with a new customer?
We always provide a FREE estimate. This allows us to evaluate your project and set good expectations.
What types of customers have you worked with?
We have worked with residential, commercial and anything in between.