SERVPRO of South Mecklenburg County

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About

We understand what you were going through when you have fire and water damage. We will be with you throughout the whole process from start to finish. We are highly trained perfectionists who will make sure we leave your property “like it never even happened”! We will handle everything- including the insurance paperwork should you decide to file- and take the stress off you so you can focus on getting your life back to normal. One quick call to us and we will be on the way to help fast.

Overview

Background checked

10 employees

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Services offered

Areas that need to be cleaned

Clothing

Furniture

Entire building

Single room / space

Odor types

Smoke

Sewage

Animal smells

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

43 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

Read reviews that mention:

Lily Z.

Jun 23, 2021

When I moved into my new apartment there was water damage, mold, and smoke damage. Jim and Annemarie did an amazing job getting the place looking like new. It is wonderful to know that all of the damage has been dealt with and my home is safe and clean.

Kenneth G.

May 18, 2021

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From Google

They rate a 10 STAR rating! They stand "Head and Shoulders" over their competitor.s. During their inspection, they found water and moisture in 2 walls. Sections of 2 walls ( 2 rooms)and flooring in a bathroom were removed. Specialize equipment was used to dry out the walls.They responded quickly, explained what they would do and was reasonably priced,Not only were they professional and courteous, but they made sure we were pleased with the results.It is hard to find good service people in any industry. Make sure you put this company in your "Best of the Best" list!!!This is the second time we have used them.They are exactly who you need when an emergency occurs.

SERVPRO of South Mecklenburg County's reply

Good morning Ken! If we could give our clients stars, we would definitely give you and your family 10 stars! Our technicians “volunteer” to be the one who gets to go over and monitor and spend time with you and your family! Even though we never want you guys to “need” us, we are so happy when you do😊! You and your family are the reason we love what we do every day! Thank you, thank you, thank you! Annemarie and Jim

Karen L.

Apr 19, 2021

•

From Google

SERVPRO of South Mecklenburg County's reply

Bryan L.

Mar 3, 2021

•

From Google

From the first touchpoint to the last, and all through the cleanup and remediation, the team was prompt, professional, and courteous. All of my questions were answered thoroughly and each step of the process was clearly explained and made as transparent as possible. While you never want to actually have to use ServPro, as this means you've had some sort of residential disaster, it's good to know that you'll be in good hands with this franchise.

SERVPRO of South Mecklenburg County's reply

Thank you Bryan! We cannot say enough good things about you and your wife and how much we enjoyed working with you both. We hope you stay in touch- and never NEED us again! But we are here if you do! 😊

Jon L.

Mar 1, 2021

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From Google

I called ServPro to hire someone to diagnose water damage at my house. The agent picked up immediately, since it was an emergency on a weekend, I was pleasantly surprised. The inspection was free and they accommodated my schedule. Although I didn't end up using the service, they were very helpful and provided me with all of the information I needed to make a decision. Will be calling them back for sure!

SERVPRO of South Mecklenburg County's reply

Thank you for your kind words- it was our pleasure Jon! We hope you won’t need us, but we are here if you do! Thanks again and take care, Annemarie

Credentials

Background Check

Annemarie Shuman

FAQs

What education and/or training do you have that relates to your work?
SERVPRO of South Mecklenburg County technicians go to an approved IICRC training school to be trained on specific industry techniques and standards, including water restoration, fire restoration, upholstery cleaning, carpet cleaning, and applied structural drying. Technicians must prove that they can perform at the highest standards in the safest manner. Here at SERVPRO of South Mecklenburg County, we believe that every building is unique and requires different drying and cleaning techniques. We can assure you that our certified technicians have met the criteria to properly perform their jobs on your property.

SERVPRO of South Mecklenburg County

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