FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every business has different needs, so our pricing depends on the project scope and services required. We offer both one-time projects and ongoing monthly support, with clear estimates before work begins. We're happy to discuss options that fit your goals and budget.
- What is your typical process for working with a new customer?
We start with a conversation to understand your business, goals, timeline, and budget. From there, we recommend the right solution and provide a clear scope and estimate. Once approved, we begin development or implementation, keep you updated, and review the finished work with you. Ongoing support is available when needed.
- What education and/or training do you have that relates to your work?
Our expertise comes from more than 20 years of hands-on experience in website development, SEO, e-commerce, branding, and digital marketing. We've continued evolving with changing technologies, platforms, and marketing practices to help businesses stay competitive online.