- What should the customer know about your pricing (e.g., discounts, fees)?
We are competitively priced and offer volume discounts on larger projects. All of our work is backed by a warranty and great customer service. We like to provide clear, upfront pricing so you know exactly what you will pay before we set foot in your home.
- What is your typical process for working with a new customer?
We do our best to respond quickly to customer requests and are happy to answer questions/concerns regarding your project. We can make recommendations and if there are ways you can save money, we are glad to let you know those options as well.
- What education and/or training do you have that relates to your work?
We've been in this industry for 10 years and during that time have worked in thousands of homes, dealt with just about every lock/hardware there is to see. Our NC Locksmith License is #2307 (can be verified online).