Benjamin Franklin Plumbing of Chapel Hill & Durham
Top Pro
$49/service call
(waived if hired)
Pipe issues
Online now
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Benjamin Franklin Plumbing is your trusted local plumber serving Durham, Chapel Hill, Hillsborough, Pittsboro, Mebane, and surrounding areas in NC. We provide expert residential and commercial plumbing services, including sewer repair, drain cleaning, water heater installation, and comprehensive leak detection and repairs. Our certified technicians are known for punctual service, upfront pricing, and high-quality workmanship. Whether it’s routine maintenance or an emergency repair, we deliver fast, reliable solutions with a commitment to your satisfaction. Count on us for dependable plumbing services that stand the test of time.
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
56 photos
Projects and media
56 photos
Reviews
Customers rated this pro highly for responsiveness, professionalism, and punctuality.
Exceptional 5.0
40 reviews
5
98%
4
0%
3
2%
2
0%
1
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Read reviews that mention:
Steven D.
1 month ago
Hired on Thumbtack
Jason was on time specified and explained everything as he went along, once repair was done checked all water pressure and made sure everything was working properly. Explained warranty details and a good overall experience.
Details: Repair • Leaks • Electric tankless • Garage • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you so much for your kind words and for taking the time to leave us a review! We're glad to hear that Jason provided a thorough and timely service, and that you had a positive experience overall. We appreciate your trust and are always here if you need anything in the future!
-Your Team Benjamin Franklin Plumbing of Durham
Water Heater Repair or Maintenance
Erika P.
5 days ago
Hired on Thumbtack
Jason came on time was able to get my disposal unit and sink stopper replaced within the same visit. He was very courteous and worked efficiently getting it replaced quickly and even ensured to leave everything cleaner than he found it.
I must add the team at the service desk was also great. They called me within 30 seconds of me submitting the request and were great about communicating updates to my appointment.
Highly recommend using Benjamin Franklin for any plumbing needs!
Details: Doesn't turn on • Continuous feed (most common)
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Jason was able to replace your garbage disposal and sink stopper efficiently and that he left your space even cleaner than before. We’ll be sure to pass along your compliments to him and our service desk team — they’ll really appreciate it!
At Benjamin Franklin Plumbing, we take pride in providing timely, professional service and clear communication from start to finish. We’re grateful for your recommendation and look forward to helping you with any future plumbing needs!
Garbage Disposal Repair
Sarah H.
Aug 1, 2025
Hired on Thumbtack
Benjamin Franklin Plumbing reached out to me right away and gave me their first appointment because I had what I thought was an emergency. Zach arrived on time and diagnosed the issue immediately. He was impressively polite, efficient and professional. My issue was resolved quickly. I would absolutely recommend this service to my neighbors, friends and family.
Details: Sewer backup • Kitchen • Need professional's assessment • Townhouse
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you so much for your thoughtful review! We're glad we were able to respond quickly and provide you with the first available appointment. Our team was happy to resolve the issue promptly and professionally. We truly appreciate your recommendation and are always here when you need a trusted plumber!
—Benjamin Franklin Plumbing, your trusted plumber.
Emergency Plumbing
Peter S.
Jun 23, 2025
Hired on Thumbtack
Zach did a great job fixing our toilet in a timely manner. They were also able to respond to my repair request in a very rapid manner (request made Sunday night with an appointment scheduled for Monday morning).
Details: 1 toilet • Municipal water (most common) • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you for taking the time to share your experience! We’re happy to hear our team was able to respond quickly to your Sunday night request and get your toilet repaired promptly the next morning. At Benjamin Franklin Plumbing, we’re dedicated to providing fast, efficient, and dependable service. We truly appreciate your trust and look forward to assisting you again in the future!
Toilet Repair
Cassandra m.
Jun 18, 2025
Hired on Thumbtack
Excellent experience. I highly recommend them. (Our issue was a clogged drain .) They responded right away and scheduled an appointment. Zach arrived on time. He was very pleasant and professional. He quickly assessed the issue and gave an estimate clearly explaining what it covered. Once I accepted, he was able to do the work right then. He efficiently cleared the drain and cleaned up.
Again this was an excellent experience should I need plumbing help in the future they will be my go to for help.
Details: No, repair is not urgent • Only one drain has issues • Clogging • Slow draining • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you so much for sharing your experience—it truly means a lot to us. We’re happy we could get to you quickly and that Zach was able to take care of the clogged drain efficiently and cleanly. At Benjamin Franklin Plumbing, it’s always our goal to make things as easy and straightforward as possible, especially when unexpected plumbing issues pop up. We’re grateful for your trust and would be honored to help again anytime you need us!
Plumbing Drain Repair
Credentials
Background Check
Bassem Boulas