Benjamin Franklin Plumbing of Chapel Hill & Durham
Top Pro
$49/service call
(waived if hired)
Drain problem
Online now
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
Introduction
Benjamin Franklin Plumbing is your trusted local plumber serving Durham, Chapel Hill, Hillsborough, Pittsboro, Mebane, and surrounding areas in NC. We provide expert residential and commercial plumbing services, including sewer repair, drain cleaning, water heater installation, and comprehensive leak detection and repairs. Our certified technicians are known for punctual service, upfront pricing, and high-quality workmanship. Whether it’s routine maintenance or an emergency repair, we deliver fast, reliable solutions with a commitment to your satisfaction. Count on us for dependable plumbing services that stand the test of time.
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
52 photos
Projects and media
52 photos
Reviews
Customers rated this pro highly for professionalism, punctuality, and work quality.
Excellent 4.9
28 reviews
5
96%
4
0%
3
4%
2
0%
1
0%
Read reviews that mention:
Peter S.
Jun 23, 2025
·
Hired on Thumbtack
Hired on Thumbtack
Zach did a great job fixing our toilet in a timely manner. They were also able to respond to my repair request in a very rapid manner (request made Sunday night with an appointment scheduled for Monday morning).
Details: 1 toilet • Municipal water (most common) • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you for taking the time to share your experience! We’re happy to hear our team was able to respond quickly to your Sunday night request and get your toilet repaired promptly the next morning. At Benjamin Franklin Plumbing, we’re dedicated to providing fast, efficient, and dependable service. We truly appreciate your trust and look forward to assisting you again in the future!
Toilet Repair
Cassandra m.
Jun 18, 2025
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Hired on Thumbtack
Hired on Thumbtack
Excellent experience. I highly recommend them. (Our issue was a clogged drain .) They responded right away and scheduled an appointment. Zach arrived on time. He was very pleasant and professional. He quickly assessed the issue and gave an estimate clearly explaining what it covered. Once I accepted, he was able to do the work right then. He efficiently cleared the drain and cleaned up.
Again this was an excellent experience should I need plumbing help in the future they will be my go to for help.
Details: No, repair is not urgent • Only one drain has issues • Clogging • Slow draining • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you so much for sharing your experience—it truly means a lot to us. We’re happy we could get to you quickly and that Zach was able to take care of the clogged drain efficiently and cleanly. At Benjamin Franklin Plumbing, it’s always our goal to make things as easy and straightforward as possible, especially when unexpected plumbing issues pop up. We’re grateful for your trust and would be honored to help again anytime you need us!
Plumbing Drain Repair
Sean L.
Jan 17, 2025
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Hired on Thumbtack
Hired on Thumbtack
I would highly recommend Benjamin Franklin Plumbing in Durham. John was extremely knowledgeable, courteous, and efficient in replacing our water heater. Will definitely be calling them for any plumbing issues we have in the future.
Details: Repair • Leaks • Gas tank • Attic • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Mr. Sean! Thank you so much for the glowing review! We're delighted to hear that John exceeded your expectations with his knowledge, professionalism, and efficient service while replacing your water heater. Your recommendation means a lot to us, and we’re always here to assist with any future plumbing needs. Thanks for choosing Benjamin Franklin Plumbing in Durham!
Water Heater Repair or Maintenance
Rashidah M.
Jun 17, 2025
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Hired on Thumbtack
Hired on Thumbtack
The tech was very professional and personable. He was easy to talk to. He listened to my concerns, offered me options and did exactly what i requested him to do. He showed up on time. Worked quickly and was very neat. He did not leave a mess. I would not hesitate to use this company again. Thank you.
Details: Doesn't turn on
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you for your thoughtful review! We’re so pleased to hear that our technician delivered prompt, professional, and considerate service during your garbage disposal repair. At Benjamin Franklin Plumbing, we take pride in listening to our customers and providing clean, efficient work. We truly appreciate your trust and look forward to assisting you again whenever needed!
Garbage Disposal Repair
Tanisha S.
Jun 17, 2025
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Hired on Thumbtack
Hired on Thumbtack
Benjamin Franklin Plumbing was very knowledgeable and proficient.
Details: 1 toilet • Municipal water (most common) • Townhouse
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you for the kind words! We're glad our team at Benjamin Franklin Plumbing could provide knowledgeable and proficient service for your toilet repair. If you need anything in the future, we're always here to help!
Toilet Repair
Credentials
Background Check
Bassem Boulas