Benjamin Franklin Plumbing of Chapel Hill & Durham
Top Pro
$59/service call
(waived if hired)
Drain problem
Responds in about 7 min
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
Introduction
Benjamin Franklin Plumbing offers unparalleled residential and commercial plumbing expertise in Durham, Chapel Hill, Hillsborough, and Pittsboro, NC. Our certified plumbers specialize in sewer repair, drain cleaning, and water heater installations, as well as comprehensive plumbing solutions. Dedicated to quality work and outstanding customer service, we handle everything from routine maintenance to emergency responses and water leaks. Trust us as your local expert for all plumbing needs. Our commitment to your satisfaction is unwavering, ensuring reliable, efficient service every time. We pride ourselves on timely service for all your plumbing and pipe replacement needs. Call for dependable solutions that keep your home running smoothly.
Projects and media
90 photos
Projects and media
90 photos
Reviews
Customers rated this pro highly for punctuality, professionalism, and work quality.
Excellent 4.9
20 reviews
5
95%
4
0%
3
5%
2
0%
1
0%
Read reviews that mention:
Sean L.
Jan 17, 2025
·
Hired on Thumbtack
Hired on Thumbtack
I would highly recommend Benjamin Franklin Plumbing in Durham. John was extremely knowledgeable, courteous, and efficient in replacing our water heater. Will definitely be calling them for any plumbing issues we have in the future.
Details: Repair • Leaks • Gas tank • Attic • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Mr. Sean! Thank you so much for the glowing review! We're delighted to hear that John exceeded your expectations with his knowledge, professionalism, and efficient service while replacing your water heater. Your recommendation means a lot to us, and we’re always here to assist with any future plumbing needs. Thanks for choosing Benjamin Franklin Plumbing in Durham!
Water Heater Repair or Maintenance
BJ G.
5 days ago
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Hired on Thumbtack
Hired on Thumbtack
Firstly I really appreciate the Thumbtack app and those professionals who participate to serve their clients. BFP was incredibly responsive, organized with their logistics software, prompt in communications, arrival, and work. Additionally, our technician was patient and willing to handle any questions I had.
Absolutely 💯 👍 would highly recommend to anyone.
Details: Motor hums but doesn't run
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you so much for your thoughtful feedback! We're thrilled to hear that your experience with Benjamin Franklin Plumbing was smooth and professional from start to finish. Our team takes pride in being responsive, organized, and communicative—so it’s great to know that came through. We're especially glad our plumber took the time to answer all your questions. Your recommendation means a lot to us, and we’re always here whenever you need reliable plumbing service!
Garbage Disposal Repair
Jackie C.
2 weeks ago
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Hired on Thumbtack
Hired on Thumbtack
My technician, John, was so kind, knowledgeable, and professional. I had multiple issues, and my home is a bit older so I know it’s not the easiest to work with, but John was thorough, efficient, and friendly. I greatly appreciated his work!
Details: Faucet malfunctioning • Bathroom • Outdoors • Other location • Toilet • Sink or faucet • Other appliance or fixture • Need professional's assessment • Condo/Apartment
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you so much for sharing your experience! We’re glad to hear our technician provided the kind, knowledgeable, and professional service you needed. Older homes can certainly present unique challenges, and we’re proud that John was able to handle everything with care, efficiency, and a great attitude. Your appreciation means a lot to us, and we’re always here if you need expert help in the future!
Emergency Plumbing
Greg H.
Jan 30, 2025
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Hired on Thumbtack
Hired on Thumbtack
John was very thorough and explained things clearly. We looked at several things that were not part of the original issue and I was satisfied that he explored all options.
Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Shower or bathtub • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you Mr. Greg, for your wonderful feedback! We’re glad to hear that John was thorough and took the time to explain everything clearly. It’s great to know he went above and beyond to explore all options beyond the original issue. We truly appreciate your support and are proud to be your plumber in Hillsborough!
Plumbing Pipe Repair
Past Customer
Nov 12, 2024
·
From Google
From Google
We recently had Benjamin Franklin Plumbing do a service call at our house, they were professional, courteous and very well mannered for the job they performed. I would recommend them for anyone that needs any plumbing job they need.
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Mr Gibson, thank you so much! Benjamin Franklin Plumbing takes pride in providing professional, courteous service and quality plumbing. We hope to be your go to for many years to come for any plumbing or water filtration needs.
Credentials
Background Check
Bassem Boulas