I truly enjoy assisting people with their tech/computer challenges, and have over a decade of experience repairing computers. I understand how frustrating it can be for technology to malfunction, and how important it is to take the right steps in fixing the issue.
For your convenience, I can either travel to you or we can schedule a time for you to drop off your computer at our office location in Durham, NC.
Please give our office a call if you have questions or to schedule an appointment/drop off.
Overview
Current Top Pro
Hired 79 times
Background checked
1 employee
12 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
Services offered
Computer issue
Computer not turning on
Slow computer performance
Virus or malware
System error or blue screen
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
53 reviews
5
96%
4
2%
3
2%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Maggie R.
Jun 24, 2026
•
Hired on Thumbtack
Logan fit us into his busy schedule, solved our problem, gave us great advice, told us funny stories… he was wonderful. I’m going to use him with my other clients.
Details: PC • Desktop • Virus or malware • My home, venue, etc.
Computer Repair
Chandler J.
May 22, 2026
•
Hired on Thumbtack
SureTech Services provided an excellent service and fixed my PC within a timely manner!
Details: PC • Desktop • Computer not turning on • At the pro’s location
Computer Repair
Waji A.
4 weeks ago
•
Hired on Thumbtack
Logan did an amazing job. Diagnosed the issue with some components I got and did an excellent job on my build
Details: My home, venue, etc.
Computer Repair
Adele S.
Dec 17, 2018
•
Hired on Thumbtack
Logan was extremely good at what he does. He took my lap top and was able to get it working again. He replaced the motherboard and a few other things but long story short - he is someone I feel I can trust and who I would not hesitate to use again and recommend. If you need computer problems fixed - he is the one to call!
Details: PC • Laptop • Computer not turning on • I travel to the computer technician
Computer Repair
James W.
Apr 13, 2019
•
Hired on Thumbtack
Logan quickly found a solution to my computer problem. He was dealing with something he hadn't worked with before, so I was pleasantly surprised by his insight and background knowledge. Great guy, I would hire him again!
Details: PC • Desktop • Need a diagnosis to determine issue • The computer technician travels to me
Computer Repair
Credentials
Background Check
Logan Swanek
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing Guide:
On site appointments: $100 per hour plus a travel fee.
We are glad to come to you, the travel fees are as follows:
Durham: $65
Chapel Hill: $65-75
Raleigh/Cary/Apex: $75 depending on distance
Wake Forest/Garner: $85
Burlington: $75
*If the location is not listed, send us a message and we will let you know!
For dropping off your computer at our office(appointment required): $95 flat diagnostic fee, which will be applied toward the labor of the repair. Most repairs are able to be completed for about $125 total. Once diagnosing the computer, we will contact you and let you know the repair estimate so you can decide whether or not to move forward.
What is your typical process for working with a new customer?
We first discuss the issues with their device over the phone. Based on that conversation we make recommendations for in-office service or on-site service. When we meet the customer we have a quick rundown on the issues and begin work ASAP.
What education and/or training do you have that relates to your work?
Computer repair is a constant learning process, and I keep up with new technology through regular research and hands-on experience.
