Restoration 1 of Durham Greensboro

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Introduction: Restoration 1 specializes in a variety of property restoration services such as water damage, fire and smoke damage, indoor air quality mold testing and remediation, odor control, storm or wind damage, sewage backups, and bio-hazard / crime scene cleaning. We respond to emergency service needs 24/7. We love to help our clients get their home and business back to a pre-loss condition. We work with all insurance carriers and with self pay customers. We are certified in our industry, insured, and bonded. We like to see our customers happy and living in a restored property. We enjoy the satisfaction of helping clients through an otherwise stressing situation and reassure them that we can handle the job. FIVE Star reviews are our goal and always appreciated!

Overview

Hired 11 times
4 employees
6 years in business

Payment methods

Cash, Credit card, Paypal

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun
Jul - Dec

Photos and Videos

15 photos

Reviews

Customers rated this pro highly for punctuality, value, and professionalism.

Exceptional 5.0

10 reviews

100%

Read reviews that mention:

Jonathon S.
Air Quality and Environmental Testing
They did an excellent job. The job was preformed as discussed and as scheduled. After the job was completed all my questions where answered quickly and thoroughly! Thanks!
Nov 15, 2019Verified
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Steve, C.
Water Damage Cleanup and Restoration
After hurricane Florence we had flooding in our crawl space. Restoration 1 came the next day and had our all cleaned out. I was very impressed with their responsiveness and value. Other companies wanted to charge quite literally five times as much!
Sep 19, 2018Verified
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Rob M.
Water Damage Cleanup and Restoration
Todd Harris, was fantastic. He arrived within the hour of me reaching out, he reviewed the damage, took me through the whole process of what it would be like, and he has a lot of experience working with Insurance companies so that made it easier to manage. Thanks, Todd and David.
Mar 16, 2018Verified
Restoration 1 of Durham Greensboro's reply
We appreciate the kind words. Great to meet you as well!
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Myles M.
Odor Removal
Came out when I asked, and were about to clean up the smoke smell on our back porch. They did a great job!
Jun 5, 2018Verified
Restoration 1 of Durham Greensboro's reply
Thanks Mr. M. Hope the party goes well!
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Raghu G.
Mold Inspection and Removal
Todd was punctual and detailed with his work. He gave us pros and cons besides the estimates on the work clearly.
May 1, 2018Verified
Restoration 1 of Durham Greensboro's reply
Good luck to you guys on the house
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FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Inspections and job scoping are free. Pricing is determined by the scope of work needed. The extent of the water damage or mold remediation that is needed will determine the cost.
What is your typical process for working with a new customer?
We work with customers by appointments and on-call for emergency restoration needs. Inspections are free and we handle insurance work and self pay projects. Call to set an inspection!
What education and/or training do you have that relates to your work?
We are IICRC trained for water/fire/smoke/order/mold remediation projects. We perform indoor air quality testing for microbial growth and do mitigation.

Restoration 1 of Durham Greensboro

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