Restoration 1 of Durham Greensboro

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Specialty

Location

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Introduction: Restoration 1 specializes in a variety of property restoration services such as water damage, fire and smoke damage, indoor air quality mold testing and remediation, odor control, storm or wind damage, sewage backups, and bio-hazard / crime scene cleaning. We respond to emergency service needs 24/7. We love to help our clients get their home and business back to a pre-loss condition. We work with all insurance carriers and with self pay customers. We are certified in our industry, insured, and bonded. We like to see our customers happy and living in a restored property. We enjoy the satisfaction of helping clients through an otherwise stressing situation and reassure them that we can handle the job. FIVE Star reviews are our goal and always appreciated!

Overview

Hired 11 times
4 employees
4 years in business

Business hours

(Eastern Time Zone)

Daily

8:00 a.m. to 7:00 p.m.

Payment methods

Credit card, Cash, Paypal

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jul
Jul - Dec

Photos and Videos

15 photos

Reviews

Customers rated this pro highly for value, punctuality, and professionalism.

5.0

9 reviews

100%

Janet S.

They took care of everything including showing the insurance company the water damage and helping negotiate the price. Very quick, responsive and professional. I would call them again anytime.
Jan 21, 2018
Restoration 1 of Durham Greensboro's reply
Happy we could help!
Rob M.
Water Damage Cleanup and Restoration

Todd Harris, was fantastic. He arrived within the hour of me reaching out, he reviewed the damage, took me through the whole process of what it would be like, and he has a lot of experience working with Insurance companies so that made it easier to manage. Thanks, Todd and David.
Mar 16, 2018Verified
Restoration 1 of Durham Greensboro's reply
We appreciate the kind words. Great to meet you as well!
Mark P.

I chose this company from a google search and I am so glad I found them. I used there services to subcontract some property damage and they do wonderful work.
Jan 21, 2018
Restoration 1 of Durham Greensboro's reply
Appreciate the kind words!
Steve, C.
Water Damage Cleanup and Restoration

After hurricane Florence we had flooding in our crawl space. Restoration 1 came the next day and had our all cleaned out. I was very impressed with their responsiveness and value. Other companies wanted to charge quite literally five times as much!
Sep 19, 2018Verified
Rebecca M.
Water Damage Cleanup and Restoration

great!
Mar 27, 2018Verified
Restoration 1 of Durham Greensboro's reply
Thank you!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Inspections and job scoping are free. Pricing is determined by the scope of work needed. The extent of the water damage or mold remediation that is needed will determine the cost.
What is your typical process for working with a new customer?
We work with customers by appointments and on-call for emergency restoration needs. Inspections are free and we handle insurance work and self pay projects. Call to set an inspection!
What education and/or training do you have that relates to your work?
We are IICRC trained for water/fire/smoke/order/mold remediation projects. We perform indoor air quality testing for microbial growth and do mitigation.

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