Restoration 1 of Durham Raleigh

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Introduction

With over 100 Five Star Google reviews, Restoration 1 specializes in a variety of property restoration services such as water damage, fire and smoke damage, indoor air quality mold testing and remediation, odor control, storm or wind damage, sewage backups, and bio-hazard / crime scene cleaning. We respond to emergency service needs 24/7. We love to help our clients get their home and business back to a pre-loss condition. We work with all insurance carriers and with self pay customers. We are certified in our industry, insured, and bonded. We like to see our customers happy and living in a restored property. We enjoy the satisfaction of helping clients through an otherwise stressing situation and reassure them that we can handle the job. FIVE Star reviews are our goal and always appreciated!

Overview

Hired 11 times

4 employees

10 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

10 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Jonathon S.

Nov 15, 2019

·

Hired on Thumbtack

They did an excellent job. The job was preformed as discussed and as scheduled. After the job was completed all my questions where answered quickly and thoroughly! Thanks!

Details: Mold • Never • Central A/C • Residential

Air Quality and Environmental Testing

Rob M.

Mar 16, 2018

·

Hired on Thumbtack

Todd Harris, was fantastic. He arrived within the hour of me reaching out, he reviewed the damage, took me through the whole process of what it would be like, and he has a lot of experience working with Insurance companies so that made it easier to manage. Thanks, Todd and David.

Details: Garage • Bathroom(s) • Leaking pipe • Leaking roof • Assess moisture damage • Restore area • Dry and dehumidify • Home • I am in the process of submitting or hearing back from a submitted claim

Restoration 1 of Durham Raleigh's reply

We appreciate the kind words. Great to meet you as well!

Water Damage Cleanup and Restoration

Steve, C.

Sep 19, 2018

·

Hired on Thumbtack

After hurricane Florence we had flooding in our crawl space. Restoration 1 came the next day and had our all cleaned out. I was very impressed with their responsiveness and value. Other companies wanted to charge quite literally five times as much!

Details: Crawl space • Flooding • I'm not sure, I need a professional's help to identify the source of the water damage • Extract water • Residential

Water Damage Cleanup and Restoration

Raghu G.

May 1, 2018

·

Hired on Thumbtack

Todd was punctual and detailed with his work. He gave us pros and cons besides the estimates on the work clearly.

Details: As recommended by professional • Mold is visible • Basement • Basement or crawl space • Multi-unit building • Owner

Restoration 1 of Durham Raleigh's reply

Good luck to you guys on the house

Mold Inspection and Removal

David B.

Jan 21, 2018

Restoration 1 of Durham Raleigh's reply

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Inspections and job scoping are free. Pricing is determined by the scope of work needed. The extent of the water damage or mold remediation that is needed will determine the cost.
What is your typical process for working with a new customer?
We work with customers by appointments and on-call for emergency restoration needs. Inspections are free and we handle insurance work and self pay projects. Call to set an inspection!
What education and/or training do you have that relates to your work?
We are IICRC trained for water/fire/smoke/order/mold remediation projects. We perform indoor air quality testing for microbial growth and do mitigation.

Restoration 1 of Durham Raleigh

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