FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing will vary depending on the property and situation. Generally, the market standard for short term rental management is 15-20%.
- What is your typical process for working with a new customer?
We'll set up an introductory call to learn more about each other and see if we're a good fit for one another. If the customer chooses to proceed, we then conduct a property assessment to determine what is needed to maximize revenue. We'll send out a co-hosting contract afterwards, and our service begins promptly after it is signed by both parties.
- What education and/or training do you have that relates to your work?
Our education and training are rooted in hands-on experience and a commitment to staying at the forefront of the short-term rental industry: Proven Track Record: Accumulating over 100 5-star reviews and achieving perennial Superhost status, Moongaze Stays excels in delivering exceptional guest experiences and managing properties to the highest standards. We bring multiple years of hands-on experience in buying and operating short-term rentals, navigating various industry challenges successfully. Mastermind Memberships: I am an active member of two premier mastermind groups—STR Secrets and MTR Machine—connecting me with the top short-term rental operators in the country. This network ensures Moongaze Stays remains innovative and well-informed about industry trends. My commitment to ongoing education and a strong track record in the industry make Moongaze Stays a reliable choice for exceptional short-term rental management.